Food Runner resume example with 4+ years of experience
I began hosting at the age of 16. The Boathouse was a great place for me to begin working at because of its high standards. It pushed me to go out of my comfort zone. I learned to talk on the phone in a professional manner while taking reservations, calling to confirm them, or simply answering questions. Not only did it help me with my Phone skills, it helped with face to face communications. I learned how to relate to the costumers and read their emotions very well. After about a year of working with the company I was trained to become Lead Host. Lead Host entailed everything I did before plus taking Sunday inventory, going through Pre-shift with the other hosts, and setting the restaurant up for success on our busy night. This really helped with my leadership qualities. I then was promoted to being a Food Runner/Lead Host. I enjoyed food running because I enjoyed being out on the floor and being able to interact with the guests more.
While working with 4-H I also learned more leadership skills. Each year I would teach an Improv class where my main focus was getting the children to open up and get out of their comfort zone.
|
|
- Inventoried food supplies to determine needs and replenish stations.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Completed final preparations of dishes and quickly delivered items to customers.
- Delivered entrees to tables and made sure each guest received correct menu items.
- Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Checked tables and refilled condiments that were running low.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Managment immediately.
- Offered insight into menu items to answer customer questions.
- Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Immediately bussed tables when guests left to prepare for next party.
- Communicated with seated guests for outstanding customer service.
- Assisted servers with table settings and beverage refills during busy periods.
- Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
- Answered telephone to provide dining information and take party reservations.
- Handled guest complaints and promoted positive dining experience for all restaurant customers by maintaining pleasant attitude in all situations.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Helped to plan and execute parties for more than 11 guests, including coordinating menus and preparing tables.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Tracked seated guests and available seating using Open Table.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Offered preferred tables and other special accommodations to VIP customers.
- Answered customers' questions about hours, seating, current wait time and other information.
- Notified server after seating parties in section to facilitate prompt service.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Explained principles, techniques and safety requirements to activity participants to prevent injury.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
- Reported any camper not following proper safety protocols to maintain safety of 6 campers.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Double Minor in Event Management and Digital Marketing
- Received Associates Degree from Richard Bland College of William and Mary
- Member, Small Business Association (2008 - present)
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Virginia Tech University
Job Titles Held:
- Food Runner
- Head Hostess
- Camp Counselor
Degrees
- Associate of Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy