Food Runner resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

I began hosting at the age of 16. The Boathouse was a great place for me to begin working at because of its high standards. It pushed me to go out of my comfort zone. I learned to talk on the phone in a professional manner while taking reservations, calling to confirm them, or simply answering questions. Not only did it help me with my Phone skills, it helped with face to face communications. I learned how to relate to the costumers and read their emotions very well. After about a year of working with the company I was trained to become Lead Host. Lead Host entailed everything I did before plus taking Sunday inventory, going through Pre-shift with the other hosts, and setting the restaurant up for success on our busy night. This really helped with my leadership qualities. I then was promoted to being a Food Runner/Lead Host. I enjoyed food running because I enjoyed being out on the floor and being able to interact with the guests more.

While working with 4-H I also learned more leadership skills. Each year I would teach an Improv class where my main focus was getting the children to open up and get out of their comfort zone.

  • Guest service
  • Food running
  • Inventory management
  • Customer service
  • Team management
  • Supervision
  • Communications
  • Team building
  • Organization
  • Problem resolution
04/2020 to 07/2020 Food Runner Simmzys | Huntington Beach, CA,
  • Inventoried food supplies to determine needs and replenish stations.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Delivered entrees to tables and made sure each guest received correct menu items.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Checked tables and refilled condiments that were running low.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Managment immediately.
  • Offered insight into menu items to answer customer questions.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Immediately bussed tables when guests left to prepare for next party.
  • Communicated with seated guests for outstanding customer service.
  • Assisted servers with table settings and beverage refills during busy periods.
  • Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
03/2018 to 07/2020 Head Hostess Marsden Holding Llc | Brooklyn Park, MN,
  • Answered telephone to provide dining information and take party reservations.
  • Handled guest complaints and promoted positive dining experience for all restaurant customers by maintaining pleasant attitude in all situations.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Helped to plan and execute parties for more than 11 guests, including coordinating menus and preparing tables.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Tracked seated guests and available seating using Open Table.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Notified server after seating parties in section to facilitate prompt service.
  • Enhanced guests' experiences by fulfilling special requests during visits.
06/2016 to 07/2019 Camp Counselor 4-H Summer Camp | City, STATE,
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
  • Reported any camper not following proper safety protocols to maintain safety of 6 campers.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Helped participants enjoy activities while ensuring adherence to protocol.
Education and Training
Expected in 05/2022 Associate of Science | Communications Virginia Tech University, Blacksburg, GPA:
  • Double Minor in Event Management and Digital Marketing
  • Received Associates Degree from Richard Bland College of William and Mary
Activities and Honors
  • Member, Small Business Association (2008 - present)

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Resume Overview

School Attended

  • Virginia Tech University

Job Titles Held:

  • Food Runner
  • Head Hostess
  • Camp Counselor


  • Associate of Science

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