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food production specialist resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I am always focused on delivering exceptional customer experiences to drive consistent revenue growth. I am an organized decision-maker and strategic planner with top-notch interpersonal and communication skills with years of experience leading operations by directing daily activities. I have a proven track record of developing targeted business operations plans and implementing and overseeing improvements. I am a decisive leader, highly competent in establishing and achieving ambitious goals and quality standards.

In closing, I am a hardworking and reliable, highly organized, proactive and punctual job candidate seeking an opportunity to build success with an exciting organization.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
02/2018 to 09/2020 Food Production Specialist Amazon.Com, Inc. | Virtual Location - Tennessee, TN,
  • Set up work stations, including prep tables, service counters and steam tables.
  • Prepared and built food items according to standardized recipes and directions.
  • Followed production list provided by supervisor.
  • Assisted management with procedures to cut costs while delivering quality products.
  • Properly stored food by adhering to food safety policies and procedures.
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Contributed to positive work environment for all staff members through active listening and effective communication.
  • Recorded production data for each product batch, including ingredients used, time cycles and temperatures.
  • Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
05/2010 to 03/2019 Breakfast Dining Room Supervisor Otg | Queens, NY,
  • Scheduled front of house staff to open, close and work dining room floor daily.
  • Fielded complaints from customers and corrected issues with both front of house and kitchen staff.
  • Adhered to and enforced health and safety standards regarding food preparation, serving and storage.
  • Maintained presence on dining room floor and assisted team to support efficiency of service.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
01/2004 to 01/2009 Restaurant General Manager Otg | Arlington, VA,
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Emphasized customer-focused approach, delivering local neighborhood restaurant environment that built customer loyalty.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
01/1995 to 01/2004 Restaurant General Manager KFC | City, STATE,
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Education and Training
Expected in 06/1979 to to High School Diploma | Wahconah Regional High School, Dalton, MA GPA:
Expected in to to | Business Berkshire Community College, Pittsfield, MA GPA:
Expected in to to | Medical Technology North Adams State College , North Adams, MA GPA:

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Resume Overview

School Attended

  • Wahconah Regional High School
  • Berkshire Community College
  • North Adams State College

Job Titles Held:

  • Food Production Specialist
  • Breakfast Dining Room Supervisor
  • Restaurant General Manager
  • Restaurant General Manager

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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