Food Preparation Worker Resume Example
Personable and dedicated Customer Service Representative with extensive experience in Hotel industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about hard working standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Effective team supervisor with 3 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
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Davenport , FLGuest Services, Inc./Aug 2018 to May 2019
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Packaged and stored food products appropriately to ensure proper handling and preservation.
- Re-stocked, organized and arranged service and food stations.
- Protected food from spoilage by storing according to safety procedures.
- Followed recipes and customer request details to prepare high-quality, delicious meals.
- Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [ AM and PM ].
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Managed inventory to achieve targeted gross profit margin.
- Produced accurate and thorough management reports.
- Complied with health and sanitation practices and procedures.
- Prepared special orders including cakes, holiday dishes and party platters.
- Greeted all customers.
- Developed and maintained creative store layout and product merchandising.
- Managed customer service by training staff, overseeing operations and resolving issues quickly.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [3]-compartment sink.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Developed positive vendor relationships.
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Oskaloosa , IAWesleylife/Feb 2017 to Current
- Supervised and supported all new personnel to maximize quality of service and performance.
- Ordered housekeeping supplies and guest toiletries.
- Supervised employees and developed training programs to ensure maximum performance.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Reviewed employee performance and devised improvement plans.
- Managed team of [8-10] personnel in busy hotel with [81] rooms.
- Collaborated with front desk to respond promptly to all guest requests.
- Reduced process gaps by managing inventory control to meet client demands.
- Stocked room attendant carts with supplies.
- Removed trash and dirty linens from room attendant carts.
- Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
- Submitted repair requests to maintenance team.
- Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.
- Scheduled team of [8-10] housekeepers to maintain efficient staff levels during peak periods, including holidays.
Federal Way , WAAmazon Flex/May 2018 to Current
- Evaluated customer account information to assess current issues and determine potential solutions.
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
- Worked with managers to develop service improvement initiatives.
- Delivered high level of service and support to each customer, paving way for future business opportunities.
- Addressed customer service inquiries quickly and accurately.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Created and implemented process improvements to reduce workloads and bolster callback efficiency.
- Completed courseware in [Mathematics], [English Language] and [computer]'
Cosmetology Level 1
Cosmetology Level 2
Competency Description
Perform interactive workplace communication
Maintain a safe,clean and efficient workplace environment.
Plan and organism work.
Prepare client for salon service.
Carry out data entry and retrieval procedures.
Perform temporary hair color services.
Perform roller placement and basic hair styling.
Perform shampoo and conditioning service.
Carry out measurements calculations and estimation.
Apply nail enhancement.
Remove chemicals from hair.
Perform permanent wave and chemical straightening services.
Perform stock control services.
Consult with clients and diagnose hair and scalp conditions.
Treat hair and scalp.
Perform hair shaping.
Design and apply hair extensions.
Maintaining wigs and hair pieces
Schedule and check-out clients.
Receive and direct clients.
Make wigs.
Perform hair braiding services.
Conduct financial Transactions.
Sell products and services
Demonstrate retail beauty care products.
Design and apply make up.
Provide permanent hair color services.
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Resume Overview
School Attended
- NCTVET
Job Titles Held:
- Food Preparation Worker
- Housekeeping Supervisor
- Customer Service Representative
Degrees
- Level 1&2 Certificate : General Cosmetology
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