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food preparation worker resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty.

Skills
  • Safe food handling
  • Quality Control
  • Communications
  • Supervision
  • Customer Service
  • Budgets
  • Team Management
Work History
02/2020 to 04/2020
Food Preparation Worker Marriott Vacations Worldwide Corpus Christi, TX,
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Maintained composure and work quality while under stress.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Adhered to COVID-19 procedures in preparing food items.
04/2013 to 08/2015
Manager Nothing Bundt Cakes Issaquah, WA,
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Provided management with feedback regarding employee performance and training needs.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Established and maintained positive work environment to enhance retention and productivity.
01/2012 to 01/2013
Cashier Carlie C's Iga Goldsboro, NC,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
02/2010 to 09/2011
Restaurant Hostess Omni Hotels Los Angeles, CA,
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Informed servers of newly seated parties for speedy service.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Education
Expected in 03/2011 to to
GED:
Maple Woods Community College - Kansas City, MO,
GPA:

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Resume Overview

School Attended

  • Maple Woods Community College

Job Titles Held:

  • Food Preparation Worker
  • Manager
  • Cashier
  • Restaurant Hostess

Degrees

  • GED

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