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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated strong background helping with customer orders, cooking and store cleanliness. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Skills
  • Quality control
  • Plating and presentation
  • Food assembly
  • [Type] preparation technique
  • Consistent presentations
  • Proper storage and preservation
  • Safe food handling
  • Problem resolution
  • First Aid/CPR
  • Business operations
  • Customer service
  • Administrative support
  • Process improvement
Experience
Food Preparation Worker, 08/2018 - Current
Aramark Corp. Gainesville, GA,
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Restaurant Server, 08/2017 - 08/2018
Intercontinental Hotels Group Fort Rucker, AL,
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Food Preparation Worker, 11/2016 - 07/2017
Aramark Corp. Irvine, CA,
  • Re-stocked, organized and arranged service and food stations.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Cleaned utensils, dishes and glasses for customer use.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including [Task] and [Task].
Assistant Office Manager, 05/2008 - 11/2016
Ryman Healthcare Melbourne, FL,
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Scheduled spaces and catering for special office and client meetings.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Guided administrative and professional staff through computer and software problems.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Maximized and balanced office schedule for optimal productivity and financial returns.
  • Supervised [Number] employees delivering exceptional administrative and operational support to meet needs of [Number] [Type] professionals.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Tracked expenses and documented records using [Software] to improve financial flow.
  • Expedited and settled [Type] claims by collaborating with insurance companies and handling collections to expedite payment issues.
  • Prepared engaging [Type] presentations using [Software].
  • Drafted professional business documents, such as [Type] and [Type] for various managers and executives.
  • Conducted [Timeframe] performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Trained team members in administrative procedures and [Software] tasks to keep team efficient and consistent.
  • Worked with minimal oversight to review and submit bi-weekly payroll for [Number]+ salaried and hourly employees.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Oversaw aspects of data management for CRM programs and proprietary database to include [Timeframe] updates and backup, report generation and troubleshooting or repair service requisition.
  • Maintained clean and presentable front office for maximum appeal to customers and potential clients.
  • Interviewed, onboarded, developed and oversaw daily activities of [Number] clerical and administrative office personnel.
Education and Training
: Nursing, Expected in
-
NorthWest Arkansas Community College - Bentonville, AR
GPA:
High School Diploma: , Expected in 05/2008
-
Nettleton High School - Jonesboro, AR
GPA:

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Resume Overview

School Attended

  • NorthWest Arkansas Community College
  • Nettleton High School

Job Titles Held:

  • Food Preparation Worker
  • Restaurant Server
  • Food Preparation Worker
  • Assistant Office Manager

Degrees

  • Some College (No Degree)
  • High School Diploma

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