Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Dedicated retail worker with strong background helping with customer orders, cooking and store cleanliness. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Skills
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Experience
Food Preparation Worker, 06/2015 - 03/2020
Gate Gourmet – San Antonio, TX,
Gate Gourmet – San Antonio, TX,
- Re-stocked, organized and arranged service and food stations.
- Packaged and stored food products appropriately to ensure proper handling and preservation.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Added garnishes and other finishing touches to improve plating presentation.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Employed knowledge of cutlery and culinary tools to prepare recipe foods.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Cleaned utensils, dishes and glasses for customer use.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
Associate Manager, 02/2010 - 04/2015
Ws Development – Chestnut Hill, MA,
Ws Development – Chestnut Hill, MA,
- Managed new hire trainings and onboarding to keep all department employees aware of company policies and procedures.
- Handled all responsibilities effectively upon Store Managers absence.
- Planned and prepared workflow schedules, delegating tasks for 8-member team.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Trained team of 12 to deliver outstanding customer service, boosting customer satisfaction ratings 92%.
Associate Manager, 02/2002 - 01/2010
Ws Development – Boston, MA,
Ws Development – Boston, MA,
- Managed new hire trainings and onboarding to keep all department employees aware of company policies and procedures.
- Coached team of 12 staff members to boost department efficiency.
- Handled all responsibilities effectively upon Store Managers absence.
- Enhanced sales by implementing merchandising and promotional improvements.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Oversaw team development according to industry service standards to further customer loyalty.
- Completed inventory audits to identify losses and project demand.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Trained team of 12 to deliver outstanding customer service, boosting customer satisfaction ratings 95%.
Education and Training
Bookkeeping: Accounting Technology And Bookkeeping, Expected in 04/2020
Ashworth College - Norcross, GA
Ashworth College - Norcross, GA
Activities and Honors
- Member, Alumni Association
- Graduated Bookkeeping with Honors
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Resume Overview
School Attended
- Ashworth College
Job Titles Held:
- Food Preparation Worker
- Associate Manager
- Associate Manager
Degrees
- Bookkeeping
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