Food Pantry Specialist And Intake Worker Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Talented Intake Specialist offering 4 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity. Also a student looking to gain more experience in an environment with support to learn.

Fairleigh Dickinson University Teaneck, NJ Expected in 12/2022 Master of Arts : Forensic Psychology - GPA :
Albright College Reading, PA Expected in 05/2021 Bachelor of Arts : Psychology - GPA :
  • Elected to President and Vice President of Marketing for Alpha Delta Pi sorority in 2019 and 2018 respectively
  • Minored in Crimonology
  • Implementing Client Care Plans
  • Maintaining Client Records
  • Collaboration and Teamwork
  • Childcare Support
  • Verbal and Written Communication
  • Active Listening
  • Case Management
  • Relationship Building
  • Client and Family Interviews
  • Client Needs Assessments
  • Customer Service
  • Attention to Detail
  • Client Intakes
  • Scheduling and Appointment Setting
  • Microsoft Office
  • Data Entry Software
  • Application Processes
  • Problem Solving
  • Case File Management
  • Statistical and Data Analysis
  • Data Confidentiality
Work History
Zippy's Inc - Intern
, , -
  • Sorted and organized files, spreadsheets and reports.
  • Answered incoming telephone calls, took down messages and provided information.
  • Assisted with BCPS table for Berks County job fair
  • Shadowed at the Berks County jail, Wernersville halfway house, and the Berks County CRC.
  • Used data and information learned through this internship to conduct a research paper on how incarcerated facilities handled and responded to the mental health of their inmates.
  • Filtered through names of clients in the state facility database to determine if they had been admitted into a state facility.
Raising Cane's - Food Pantry Specialist and Intake Worker
Arlington, TX, 07/2017 - Current
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
  • Assisted with planning and execution of food distributions during covid-19 pandemic
  • Prepared presentation for and presented program availability at Wyoming County senior citizen's expo
  • Trained in Clarity database
  • Worked with many diverse populations within Wyoming and Luzerne counties
  • Communicated directly with individuals and families to provide information about eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Determine eligibility and supply elderly clients with monthly food boxes
Youngstown State University - Team Member
Youngstown, OH, 02/2021 - 05/2021
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Spotsylvania County, Virginia - Admissions Ambassador
Spotsylvania, VA, 02/2018 - 02/2021
  • Gave informative tours of campus to prospective students and families, both in large groups and one-on-one.
  • Performed different administrative tasks for admissions department, including filing paperwork, answering phone calls and inputting data into the database for optimal organization.
  • Orchestrated recruitment fairs to enhance mission awareness and highlight services.
  • Established professional relationships with prospective students through email, answering questions and providing information regarding campus life.
  • Answered questions honestly and with tact regarding courses, student life and on-campus living.
  • Participated in admissions events, including open houses and accepted students days, which brought large numbers of prospective students to campus.
  • Coordinated auditions by overseeing audition rooms, managing faculty and guiding students.
  • Contacted prospective students via email and phone calls.
  • Performed basic clerical duties, including document filing, bookkeeping and faxing for busy student admissions office.
Private And Tunkhannock Area High School - Swim Lesson Instructor
City, STATE, 05/2014 - 06/2018
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Taught students pool and water safety guidelines.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Reminded students to practice swimming strokes to develop their skills and improve technique.
  • Explained and demonstrated backstroke, butterfly, breaststroke and freestyle swimming strokes, exhibiting proper technique and positioning in water. As well as how to tread water efficiently.
  • Tracked students' progress and gave constructive feedback for skills requiring improvement.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Introduced games and drills, which helped students to better develop skill levels.
  • Worked with many different age groups and varying levels of ability. For example, helping with older, more skilled children on the swim team with bettering their techniques and working with toddlers just learning basic skills in cases of emergency.

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Resume Overview

School Attended
  • Fairleigh Dickinson University
  • Albright College
Job Titles Held:
  • Intern
  • Food Pantry Specialist and Intake Worker
  • Team Member
  • Admissions Ambassador
  • Swim Lesson Instructor
  • Master of Arts
  • Bachelor of Arts

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