food operation team leader resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dedicated Operations Team Leader with strong background helping with customer orders, food operations, human resources, sales, and safety and security processes. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Hardworking and reliable with strong ability in computers programs and leadership. Multilingual and fluent in Spanish and English, offering solid comprehension of cultural diversity.
Skills
Merchandising
Scheduling
Guest Services
Food Safety
Organize Training
Lead a Team
Customer Contact
Bilingual (Spanish & English)
Inventory
Education and Training
William Rainey Harper CollegePalatine, ILExpected in ā ā:Business Administration - GPA:
Certifications
ServSafe
Experience
Borden Dairy - Food Operation Team Leader New Orleans, LA, 11/2017 - 03/2021
Re-stocked, organized and arranged service and food stations.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Organized ingredients and restocked supplies to prepare for busy periods.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Added garnishes and other finishing touches to improve plating presentation.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Cross-trained in other kitchen positions to support team and meet customer needs.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Collaborated with others to discuss new opportunities.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Demonstrated leadership by making improvements to work processes and helping to train others.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Hudson Group - Human Resources Coordinator Pittsboro, IN, 02/2012 - 11/2017
Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments.
Mentored staff through constructive feedback, performance assessments and professional development opportunities.
Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts.
Ran queries and reports through ADP system.
Introduced in-house employee career path program to increase long-term business success.
Managed effective resource allocation to adhere to service level agreements and minimize company costs.
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Conducted telephone and onsite exit interviews for all employees.
Discussed medical, dental, short-term and long-term benefit plans with new hires and eligible employees with status changes.
Created and implemented highly effective and individualized human resource solutions for clients.
Explained human resources policies and procedures to all employees.
Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
Helped training and development staff with all aspects of training coordination.
Completed onboarding and new hire orientation for all employees.
Oversaw overall talent acquisition and interview, selection and termination processes in terms of project-related labor and budget needs.
Partnered with IT department to create streamlined onboarding process for new hires.
Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths.
Generated employee tracking reports each month.
Complied with local, state and federal laws and established organizational standards.
Selected and interviewed candidates for all available positions.
IKEA Group - Sales Associate City, STATE, 01/2001 - 02/2012
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Offered product and service consultations and employed upselling techniques.
Assisted customers by finding needed items and checking inventory for items at other locations.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Received, stored and shipped goods and materials.
Contributed ideas on ways to improve or optimize warehousing procedures.
Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
Rotated goods in inventory by following āfirst in, first outā approach to keep shelves organized and well-stocked.
Arranged items on store racks and shelves, checking correct location and prices.
Identified safety hazards and notified management to determine proper resolution of issues.
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