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Food Nutrition Worker resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Talented food service worker with 18+ years of experience in food service. Skilled at taking orders, handling special requests, preparing many kinds of food and greeting guests. Remains calm and focused when managing multiple tasks and communicating with customers. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Menu item familiarity
  • Schedule management
  • Planning and coordination
  • Relationship development
  • Organization
  • Customer service
  • Problem resolution
Experience
Food Nutrition Worker, 08/2019 - Current
Sunrise Senior Living Pleasanton, CA,
  • Organized food items on serving trays and in carry-out packages.
  • Monitored and counted food stock and supplies to reorder on time.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Prepared large batches of school lunch food according to standard recipes.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Washed, peeled, cut and measured recipe ingredients.
Server, 05/2001 - 04/2018
The Hertz Corporation Alpharetta, GA,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Arranged place settings with clean, chip-free plates and utensils to beautify table.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Partnered with host, bus person and cook to efficiently serve food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Calculated charges, issued table checks and collected payments from customers.
  • Sent orders to kitchen staff by paper ticket.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Processed customers' payments and provided receipts.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Rearranged tables and chairs, located or rolled extra silverware and set up to prepare for large groups.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted newly seated guests quickly and efficiently.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Reviewed identification for patrons before serving alcoholic drinks.
Supervisor, 08/2008 - 03/2009
Costco City, STATE,
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Maintained compliance with company policies, objectives and communication goals.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Developed positional rotation to support continuous improvement and operator development.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected demand.
Education and Training
High School Diploma: , Expected in 05/2003
-
Wheat Ridge High School - Wheat Ridge, CO
GPA:
: Business, Expected in
-
Red Rocks Community College - Denver, CO
GPA:

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Resume Overview

School Attended

  • Wheat Ridge High School
  • Red Rocks Community College

Job Titles Held:

  • Food Nutrition Worker
  • Server
  • Supervisor

Degrees

  • High School Diploma
  • Some College (No Degree)

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