Food And Nutrition Services Worker resume example with 20+ years of experience
Demonstrated excellence in special event catering and customer loyalty. Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty. Background includes inventory management, sales leadership, and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
- Problem resolution
- Safe food handling
- Plates Presentation
- Menu Memorization
- Food assembly
- Health and Safety Standards
- Commercial equipment knowledgeable
- MS Office
- Preparation techniques
- Billing and Invoicing
- Mail handling
- Scheduling
- Quality control
- Interpersonal Skills
- Attention to Detail
- Union Relationships
Edmond, OK, 12/2020 - Current
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Learned entree' and catering work tasks in order to provide skilled backup for diverse roles.
- Strategically plated hot meals and salads in aesthetically pleasing arrangements.
- Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Established plan to organize and replenish missing items in a timely manner
Sacramento, CA, 04/2018 - 09/2020
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Strategically plated hot meals and salads in aesthetically pleasing arrangements.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Cooked batches of food according to standard recipes.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned pos system and lead work tasks in order to provide skilled backup for diverse roles.
- Observed customer purchases in line and differentiated between standard portions.
- Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
- Inspected equipment such as refrigerators and warming lamps every day to check compliance with safe operating levels.
City, STATE, 01/1996 - 08/2017
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Designed catering packages to increase sales and customer experience.
- Recruited top-notch employees for customer service and food preparation positions.
- Handled day-to-day processes of catering including scheduling, ordering food and planning events.
- Hired and trained both permanent and temporary staff members.
- Handled payment collection and payroll of five employees.
- Orchestrated positive customer experiences at all stages by overseeing every area of catering operations.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Took phone orders, faxed, scanned, filing, sort mail
- Recorded product or service failure complaints and notified appropriate departments.
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
City, STATE, 04/1991 - 08/1993
- Completed data entry of investigative insurance claims reports and updated information each day.
- Corrected grammar, spelling and syntax mistakes.
- Accepted dictated notes and produced professional documents with outlined information.
- Edited drafts created from speech recognition software.
- Provided diverse clerical support to business personnel.
- Attended training associated with role to improve skills and boost speed.
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Resume Overview
School Attended
- Kingsborough Community College Of The City University Of New York
- South Shore High School
Job Titles Held:
- Food and Nutrition Services Worker
- Food Service Worker
- Catering/Customer Service Specialist
- Clerk/Typist
Degrees
- No Degree
- High School Diploma
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