food and beverage supervisor resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Willing to relocate: Anywhere
Summary
My objective is to find a position as a manager in the hospitality industry. My qualifications include the following: Five years of Hospitality supervision experience Three years in a Banquet center Two years in a full service hotel Experienced in working large events such as weddings, corporate events, convections, and multiple different type of events. Able to manage employees during peak hour in the restaurant, and large and multiple banquet events Obtained an associates degree from Henry Ford College in Hotel/Restaurant management, Business Administration, and Liberal Arts Highly productive in pressure situations while achieving maximum customer satisfaction Ability to train employees in the area of food an beverage service. Able to decode banquet event orders and give correct direction to achieve a successful event Reliable, trustworthy and flexible individual who can learn new skills easily and execute them swiftly and train other to do the same.
Highlights
Audio/visual set up (3 years), Microsoft Office (10+ years), Inventory Management (6 years), Leadership,
Micros P.O.S System (2 years), Time Managment, Problem Solving, Schedule Management (2 years)
Accomplishments
ServSafe Food Handler June 2013 to June 2018 This certificate qualifies to handle food in a professional cooking environment.
This includes understanding of cooking temperatures to serve hot and cold food, different ways to store food, how to check the freshness of a product, and prevent cross contamination that can lead to serious health risk.
TIPS August 2013 to August 2016 This certificate shows that I have been trained on state and local alcohol laws.
This also includes proper training techniques to debunk a harmful situation in a place of business that serves alcohol, different methods on how to accommodate an intoxicated guest.
and training in the proper serving size for beer, wine, and spirits.
American hotel & lodging Educational Institute:supervision in the hospitality industry certificate This certificate shows that I have been trained on how to supervise in the hospitality industry as a supervisor and manager.
This include scheduling, payroll management, inventory management, hiring and firing, and coaching and counseling.
ServSafe Alcohol Course & Primary Exam Michigan March 2015 to March 2020 This certificate qualifies me to prepare bartenders, servers, hosts, bussers, valets, bouncers and all front-of- house staff to effectively and safely handle difficult situations that involves alcohol service.
Experience
11/2013 to PresentFood and Beverage SupervisorHilton Worldwide | Statesboro, GA,
Order supplies, bar inventory, banquet items, and other Food and Beverage Necessities.
Schedule Associates through the hotel restaurant, Concierge and Banquets Check banquet rooms so they meet specifications to the Banquet Event Orders Manage events to ensure deadlines are met.
Assist the Food and Beverage Director and Food and Beverage Manger on day to day duties Assist Associates with restaurant service, likewise with banquet associates.
Process billing for the banquet department.
Execute any other task management assigns Named associate of the month for February 2015 Named Associate of the year for 2015.
01/2010 to 04/2014ReceptionistBanner Health | Fort Collins, CO,
Receive phone calls from clients Set appointments Answer clients general tax questions File documents in Alphabetical order Maintained cleanliness off the entire work space Maintained outside appearance of the building.
09/2010 to 11/2013Banquet CaptainAmerican Golf Corporation | San Juan Capistrano, CA,
Responsible for: Managed staff during events, ranging from 50-1000 Guest.
Set up and Tear down of events Gathering payment for event Making sure the area was secure after the shift was completed Handling complaints of the guest before, during and/or after the event Checked par stocks and kept items at there needed levels Assists the Banquet Manager with every day duties.
Education
Expected in 2015 to to Associates | Business AdministrationHenry Ford Community College, Dearborn, MIGPA: Business Administration
Expected in 2015 to to Associates | Hotel/Restaurant ManagementHenry Ford Community College, Dearborn, MIGPA: Hotel/Restaurant Management
Expected in 2015 to to Associate | Liberal ArtsHenry Ford Community College, Dearborn, MIGPA: Liberal Arts
Additional Information
Willing to relocate: Anywhere
Authorized to work in the US for any employer
AWARDS Deans List May 2012 I received the award for having a 3.6 GPA for the winter semester. Deans List May 2014 I received the award for having a 3.5 GPA for the winter semester. Deans List December 2014 I received this award for having a 3.7 GPA for the Fall Semester. Host of the month February 2015 This award is presented to the employee who presented outstanding service and highly contributed to the hotel in February 2015. Host of the Year January 2016 This award is presented to the employee who presented outstanding service and highly contributed to the hotel through out 2015. Deans List December 2015 I received the award for having a 3.6 GPA for the Fall semester.
Skills
Audio, billing, clients, inventory, Inventory Management, Leadership, Director, Managment, Micros, Microsoft Office, Problem Solving, tax, Tear, phone
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