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Food And Beverage Supervisor Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Forward-thinking Beverage Supervisor skilled in forecasting and planning to effectively meet customers' demands. Offers proven expertise in building, leading and motivating beverage staff to deliver top-notch service. Good inventory management and organizational skills.

Skills
  • Beverage assembly
  • Order taking
  • Quality control
  • High-volume dining
  • Budgeting
  • Recipes and menu planning
  • Inventory controls
  • Staff Management
  • Responsible
  • Computer skills
  • Detail-oriented
Work History
04/2021 to Current Food and Beverage Supervisor Lodging Dynamics | Branding Iron Addition, MT,
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Accurately completed end-of-day financial tasks worth over $2,000 of cash and card transactions daily.
  • Monitored food preparation, production and plating for quality control.
03/2019 to Current Beverage Supervisor Chumash Casino | Santa Ynez, CA,
  • Controlled beverage budgets by forecasting needs, controlling expenses and eliminating waste.
  • Led pre-shift huddles with staff to start teams on right foot to expertly handle guests' beverage needs.
  • Assisted on staying up-to-date on menu changes.
  • Trained and developed beverage staff on proper techniques, knowledge and skills.
  • Oversaw work of bartenders, beverage servers and bar attendants.
  • Coordinated inventory for daily operations and special events such as banquet events and weddings.
  • Facilitated communication between customer-facing and back-end teams to coordinate seamless beverage service delivery.
  • Kept team operating according to high standards of cleanliness and sanitation, protecting staff and guests from unnecessary risks.
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Efficiently managed beverage orders and inventories for the resort, rotating stock and cutting costs through stringent recordkeeping.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
03/2019 to Current Manager on Duty/Security Officer Sage Hospitality Resources, Llp | Asbury Park, NJ,
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored employee activities, confirming compliance with security regulations.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Permitted entry with escort for approved persons into secure locations.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Secured 15 doors in office and main building during shift.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Moved throughout facility and among customers to remain aware of any developing security situations.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
08/2018 to 03/2019 Server/Bartender Omaha Steaks | Tampa, FL,
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Engaged in suggestive selling and other sales techniques.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Greeted customers and answered any questions.
  • Offered product samples, answered questions and helped customers find items.
  • Provided attentive service and proactively assessed guest needs.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Resolved problems, improved operations and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
07/2018 to 02/2019 Retail Sales Associate Sprint MSM Connect | City, STATE,
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Issued receipts and processed refunds, credits or exchanges.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
07/2021 to Current Retail Sales Consultant Company Name | City, State,
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Determined solutions for clients promptly and professionally.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Oversaw deposits, processed financial transactions and maintained inventory.
  • Assisted customers with locating and choosing merchandise in store departments.
Education
Expected in 05/2017 High School Diploma | Harvard High School, Harvard, IL, GPA:
Accomplishments with Sprint

During my employment with Sprint MSM, I was Number One in Upgrades at around 100 total out of 23 stores.

During my employment, I achieved becoming Third (3rd) in

New Lines out of 23 stores.

Store composite of 88 to 106% between November 2018 and February, 2019

Accomplishments with The Abbey

Streamlined and created new purchase order form which improved more efficient for cost estimates for Beverage purchases.

Updated pricing in cost out sheets to improve the accuracy on cost out percentages.

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How this resume score could be improved?

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93Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Harvard High School
Job Titles Held:
  • Food and Beverage Supervisor
  • Beverage Supervisor
  • Manager on Duty/Security Officer
  • Server/Bartender
  • Retail Sales Associate
  • Retail Sales Consultant
Degrees
  • High School Diploma

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