Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • Motivated food serving professional with 3+ years food and beverage experience in casual and fine dining.
  • Server who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
  • Dynamic Server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
  • Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.
  • Dedicated Server motivated to maintain customer satisfaction and contribute to company success.
  • Highly responsible and reliable
  • MICROS/POS system operation
  • Works well under pressure
  • Exceptional interpersonal skills
  • Extensive hospitality background
  • Serve Safe Certification through the state of MO.
  • Clean and efficient
  • Upbeat, outgoing and positive
  • Food safety understanding
  • In-depth food and wine knowledge
  • Trained in liquor, wine and food service
  • Experience in family, casual, and polished casual dining experience.
  • Attentive and motivated
  • Recognition throughout cooperation for suggestive selling techniques.
  • Business increase due to customer recommendations.
  • Ensured quality of service by completing certification of food handling
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware, and utensils.
  • Food Preparation
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation
  • Greeted each customer immediately with hospitality.
  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Kept dining room and kitchen area clean by performing cleaning and laundry duties.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
  • Used STS(Steps of service) to ensure guest satisfaction and food quality.
  • Maintaining regular guests by giving exceptional service.
FOH Staff/Server, 07/2014 - 11/2014
Bonefish Bar And Grill City, STATE,
  • Accepted payment from customers and made change as necessary.
  • Assisted co-workers.
  • Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Maintained a professional tone at all times, including during peak rush hours.
  • Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
  • Delivered an exceptional dining experience with friendly, fast service.
  • Consistently adhered to quality expectations and standards.
  • Skillfully anticipated and addressed guests' service needs.
  • Regularly checked on guests' satisfaction.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Answered questions about menu selections and made recommendations when requested.
FOH Server, 06/2013 - 05/2014
Cracker Barrel Old Country Store City, STATE,
  • Examined trays to ensure that they contained required items
  • Greeted guests and sat them at tables or in waiting areas
  • Informed patrons of establishment specialties and features
  • Inspected dining and serving areas to ensure cleanliness and proper setup
  • Kept drink stations clean and ready for service
  • Located items requested by customers
  • Prepared and served hot and cold beverages
  • Stocked supplies in serving stations, cupboards, refrigerators, and salad bars
  • Took beverage orders from serving staff or directly from patrons
  • Took orders from patrons for food or beverages
  • Used all food handling standards

FOH Server, 11/2012 - 05/2013

Performed serving, cleaning, and stocking duties in establishments

Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events

Stocked cabinets and serving areas with condiments, and refilled condiment container

Ensured consistent high quality of plate presentation

Ensured first-in-first-out system with all ingredients labeled and stored properly

Maintained contact with kitchen staff, management, serving staff, and customers

Packaged take-out foods and served food to customers

Provided customers with product details, such as coffee blend and preparation descriptions

Removed trays and stacked dishes for return to kitchen

Responded to resident or guest complaints regarding food or service

Team Member/Customer Service Specialist, 09/2010 - 02/2012
White Castle City, STATE,
  • Assisted co-workers.
  • Completed closing duties, including restocking items and closing out the cash drawer.
  • Skillfully anticipated and addressed guests' service needs.
  • Delivered an exceptional dining experience with friendly, fast service.
  • Consistently adhered to quality expectations and standards.
  • Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
  • Correctly calculated charges, issued bills and collected payments.
  • Counting back change.
High School Diploma: General Education, Expected in 2012
Troy Buchanan High School - Troy, MO
  • Server Safe Certification. Cracker Barrel Old Country Store, 2014.
  • Company Upselling Awareness Award
  • Serve Safe Certification Missouri, 2014
Additional Information
  • Dedicated musician.
  • Singer/songwriter.
  • Horseback riding.
  • Church.
  • POS
  • Food handling and safety.
  • Multitasking.
  • Efficient and thorough.
  • Professional, Educated.
  • Cash handling.
  • Depositing money, inventory on stock.
  • Customer Service & satisfaction.

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Resume Overview

School Attended

  • Troy Buchanan High School

Job Titles Held:

  • FOH Staff/Server
  • FOH Server
  • FOH Server
  • Team Member/Customer Service Specialist


  • High School Diploma

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