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FOH Staff/Server Resume Example

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FOH STAFF/SERVER
Summary
  • Motivated food serving professional with 3+ years food and beverage experience in casual and fine dining.

  • Server who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

  • Dynamic Server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

  • Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.

  • Dedicated Server motivated to maintain customer satisfaction and contribute to company success.
Highlights
  • Highly responsible and reliable
  • MICROS/POS system operation
  • Works well under pressure
  • Exceptional interpersonal skills
  • Extensive hospitality background
  • Serve Safe Certification through the state of MO.
  • Clean and efficient

  • Upbeat, outgoing and positive
  • Food safety understanding
  • In-depth food and wine knowledge
  • Trained in liquor, wine and food service
  • Experience in family, casual, and polished casual dining experience.
  • Attentive and motivated
Accomplishments
  • Recognition throughout cooperation for suggestive selling techniques.
  • Business increase due to customer recommendations.
  • Ensured quality of service by completing certification of food handling
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware, and utensils.
  • Food Preparation
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation
  • Greeted each customer immediately with hospitality.
  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Kept dining room and kitchen area clean by performing cleaning and laundry duties.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
  • Used STS(Steps of service) to ensure guest satisfaction and food quality.
  • Maintaining regular guests by giving exceptional service.
Experience
FOH Staff/ServerAug 2014 to Dec 2014
Bonefish Bar And Grill - City , STATE
  • Accepted payment from customers and made change as necessary.
  • Assisted co-workers.
  • Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Maintained a professional tone at all times, including during peak rush hours.
  • Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Delivered an exceptional dining experience with friendly, fast service.
  • Consistently adhered to quality expectations and standards.
  • Skillfully anticipated and addressed guests' service needs.
  • Regularly checked on guests' satisfaction.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Answered questions about menu selections and made recommendations when requested.
FOH ServerJul 2013 to Jun 2014
Cracker Barrel Old Country Store - City , STATE
  • Examined trays to ensure that they contained required items
  • Greeted guests and sat them at tables or in waiting areas
  • Informed patrons of establishment specialties and features
  • Inspected dining and serving areas to ensure cleanliness and proper setup
  • Kept drink stations clean and ready for service
  • Located items requested by customers
  • Prepared and served hot and cold beverages
  • Stocked supplies in serving stations, cupboards, refrigerators, and salad bars
  • Took beverage orders from serving staff or directly from patrons
  • Took orders from patrons for food or beverages
  • Used all food handling standards

FOH ServerDec 2012 to Jun 2013
IHOP - City , STATE

Performed serving, cleaning, and stocking duties in establishments

Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events

Stocked cabinets and serving areas with condiments, and refilled condiment container

Ensured consistent high quality of plate presentation

Ensured first-in-first-out system with all ingredients labeled and stored properly

Maintained contact with kitchen staff, management, serving staff, and customers

Packaged take-out foods and served food to customers

Provided customers with product details, such as coffee blend and preparation descriptions

Removed trays and stacked dishes for return to kitchen

Responded to resident or guest complaints regarding food or service



Team Member/Customer Service SpecialistOct 2010 to Mar 2012
White Castle - City , STATE
  • Assisted co-workers.
  • Completed closing duties, including restocking items and closing out the cash drawer.
  • Skillfully anticipated and addressed guests' service needs.
  • Delivered an exceptional dining experience with friendly, fast service.
  • Consistently adhered to quality expectations and standards.
  • Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
  • Correctly calculated charges, issued bills and collected payments.
  • Counting back change.
Education
High School Diploma, General Education2012Troy Buchanan High School - City, State, United States Of America
Awards

  • Server Safe Certification. Cracker Barrel Old Country Store, 2014.
  • Company Upselling Awareness Award
Certifications
  • Serve Safe Certification Missouri, 2014
Additional Information
  • Dedicated musician.
  • Singer/songwriter.
  • Horseback riding.
  • Church.
Skills
  • MICROS
  • POS
  • Food handling and safety.
  • Multitasking.
  • Efficient and thorough.
  • Professional, Educated.
  • Cash handling.
  • Depositing money, inventory on stock.
  • Customer Service & satisfaction.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Formatting
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Troy Buchanan High School

Job Titles Held:

  • FOH Staff/Server
  • FOH Server
  • Team Member/Customer Service Specialist

Degrees

  • High School Diploma , General Education 2012

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