Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Motivated food serving professional with 3+ years food and beverage experience in casual and fine dining.
Server who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Dynamic Server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.
Dedicated Server motivated to maintain customer satisfaction and contribute to company success.
Highlights
Highly responsible and reliable
MICROS/POS system operation
Works well under pressure
Exceptional interpersonal skills
Extensive hospitality background
Serve Safe Certification through the state of MO.
Clean and efficient
Upbeat, outgoing and positive
Food safety understanding
In-depth food and wine knowledge
Trained in liquor, wine and food service
Experience in family, casual, and polished casual dining experience.
Attentive and motivated
Accomplishments
Recognition throughout cooperation for suggestive selling techniques.
Business increase due to customer recommendations.
Ensured quality of service by completing certification of food handling
Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware, and utensils.
Food Preparation
Answered telephone calls and responded to inquiries.
Assigned patrons to tables suitable for their needs and according to rotation
Greeted each customer immediately with hospitality.
Assisted diners with obtaining food from buffet/serving table as needed.
Kept dining room and kitchen area clean by performing cleaning and laundry duties.
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
Used STS(Steps of service) to ensure guest satisfaction and food quality.
Maintaining regular guests by giving exceptional service.
Experience
FOH Staff/Server, 07/2014 - 11/2014 Bonefish Bar And Grill – City, STATE,
Accepted payment from customers and made change as necessary.
Assisted co-workers.
Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
Maintained a professional tone at all times, including during peak rush hours.
Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
Delivered an exceptional dining experience with friendly, fast service.
Consistently adhered to quality expectations and standards.
Skillfully anticipated and addressed guests' service needs.
Regularly checked on guests' satisfaction.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Answered questions about menu selections and made recommendations when requested.
FOH Server, 06/2013 - 05/2014 Cracker Barrel Old Country Store – City, STATE,
Examined trays to ensure that they contained required items
Greeted guests and sat them at tables or in waiting areas
Informed patrons of establishment specialties and features
Inspected dining and serving areas to ensure cleanliness and proper setup
Kept drink stations clean and ready for service
Located items requested by customers
Prepared and served hot and cold beverages
Stocked supplies in serving stations, cupboards, refrigerators, and salad bars
Took beverage orders from serving staff or directly from patrons
Took orders from patrons for food or beverages
Used all food handling standards
FOH Server, 11/2012 - 05/2013 IHOP – City, STATE,
Performed serving, cleaning, and stocking duties in establishments
Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events
Stocked cabinets and serving areas with condiments, and refilled condiment container
Ensured consistent high quality of plate presentation
Ensured first-in-first-out system with all ingredients labeled and stored properly
Maintained contact with kitchen staff, management, serving staff, and customers
Packaged take-out foods and served food to customers
Provided customers with product details, such as coffee blend and preparation descriptions
Removed trays and stacked dishes for return to kitchen
Responded to resident or guest complaints regarding food or service
Team Member/Customer Service Specialist, 09/2010 - 02/2012 White Castle – City, STATE,
Assisted co-workers.
Completed closing duties, including restocking items and closing out the cash drawer.
Skillfully anticipated and addressed guests' service needs.
Delivered an exceptional dining experience with friendly, fast service.
Consistently adhered to quality expectations and standards.
Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Correctly calculated charges, issued bills and collected payments.
Counting back change.
Education
High School Diploma: General Education, Expected in 2012 - Troy Buchanan High School - Troy, MO GPA:
Awards
Server Safe Certification. Cracker Barrel Old Country Store, 2014.
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