FOH Staff/Server Resume Example

• Examined trays to ensure that they contained required items
• Greeted guests and sat them at tables or in waiting areas
• Informed patrons of establishment specialties and features
• Inspected dining and serving areas to ensure cleanliness and proper setup
• Kept drink stations clean and ready for service
• Located items requested by customers
• Prepared and served hot and cold beverages
• Stocked supplies in serving stations, cupboards, refrigerators, and salad bars
• Took beverage orders from serving staff or directly from patrons
• Took orders from patrons for food or beverages
• Used all food handling standards

Performed serving, cleaning, and stocking duties in establishments

Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events

Stocked cabinets and serving areas with condiments, and refilled condiment container

Ensured consistent high quality of plate presentation

Ensured first-in-first-out system with all ingredients labeled and stored properly

Maintained contact with kitchen staff, management, serving staff, and customers

Packaged take-out foods and served food to customers

Provided customers with product details, such as coffee blend and preparation descriptions

Removed trays and stacked dishes for return to kitchen

Responded to resident or guest complaints regarding food or service

• Assisted co-workers.
• Completed closing duties, including restocking items and closing out the cash drawer.
• Skillfully anticipated and addressed guests' service needs.
• Delivered an exceptional dining experience with friendly, fast service.
• Consistently adhered to quality expectations and standards.
• Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
• Correctly calculated charges, issued bills and collected payments.
• Counting back change.