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foh manager resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Career Overview

Manager with extensive knowledge, Energetic, outgoing and driven to reach company goals. Self-directed and driven to seek new employment.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Large cash/check deposits expert
  • Inventory control familiarity
  • Customer service expert
  • Opening/closing procedures
Accomplishments

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience
01/2014 to Current
FOH Manager Flixbrewhouse El Paso, TX, United States
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
10/2011 to 04/2013
Manager Howley Bread Group Mashantucket, CT, United States
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Count money and make bank deposits.
  • Order and purchase equipment and supplies.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule staff hours and assign duties.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
Educational Background
Expected in Jun 2009 to to
High School Diploma:
NorthView High School - Covina, CA
GPA:
Languages
Bilingual (Spanish) Computer Literate
Skills
budgets, Computer Literate, delivery, financial, money, payroll, quality, repairs, Spanish, type

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Resume Overview

School Attended

  • NorthView High School

Job Titles Held:

  • FOH Manager
  • Manager

Degrees

  • High School Diploma

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