flooring specialist resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Provide exceptional service to customer to ensure that their inquiries are resolved the first time.  Excel at anticipating customer concerns and proactively answering their questions before they ask them.
Core Strengths
  • Customer Service Expert
  • Sales Experience
  • Conflict Resolution experience
  • Creative Problem Solving
  • Telecommunication Skills
  • Able to work with little direction
Work Experience
02/2016 to Current
Flooring Specialist Food City Dandridge, TN,
Sell flooring to meeting customer needs.  Coordinate with the install department to ensure that the product and materials arrive on time.  Answer customer questions regarding flooring options and determine the right amount of product that is need for their installation.
10/2014 to 02/2016
Appliance Customer Service Associate Lowe's Home Improvement City, STATE,
Sold stock and special order items, scheduled and arranged appliance installations.  Worked with other vendors and Lowe’s Distribution Centers to ensure that product was available and would arrive by the scheduled date, maintained physical appearance of the department.
04/2012 to 10/2014
Head Cashier Lowe's Home Improvement City, STATE,
Assisted customers with the check-out process, offered customer service and presented credit promotions.  As Head Cashier ensured that all cashiers followed their schedule, managed the front end of the store, resolved customer issues, provided support to the three areas of check-out.
09/2010 to 06/2012
Logistics Personnel Old Navy City, STATE,
Move new product to display floor according to the blue prints set by the corporate office. Following product cycles and ensuring the right product to displayed at the correct time.  Answered customer questions and assisted their shopping experience.
08/2008 to 07/2010
Admission Counselor / Recruiter Northpoint Bible College City, STATE,
Assisted perspective students touring the campus and answering any questions they may have had.  Helped with recruiting efforts by calling interested applicants and followed up to make sure we had a complete application from them.  Helped keep student files up to date and accurate.
Educational Background
Expected in 2010
Bachelor of Arts: Biblical Studies
Northpoint Bible College - Haverhill, MA
Graduated with honors
Dean's List

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Resume Overview

School Attended

  • Northpoint Bible College

Job Titles Held:

  • Flooring Specialist
  • Appliance Customer Service Associate
  • Head Cashier
  • Logistics Personnel
  • Admission Counselor / Recruiter


  • Bachelor of Arts

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