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Flooring Department Resume Example

Resume Score: 80%

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FLOORING DEPARTMENT
Professional Summary
Goal oriented multi-tasker focused on customer service, efficiency and achievement. Driven professional effective at maximizing customer service opportunities while exceeding individual performance goals.





Skills
  • Excellent interpersonal, verbal and written communication skills.
  • Articulate and well-spoken.
  • Problem assessment and resolution abilities.
  • Self-directed with the ability to prioritize.
  • Excellent operational, organizational and follow up skills.
  • Dependable.
  • Works well with others.
  • Highly motivated.
  • Time management skills.
  • Strong work ethic, positive attitude.
  • Client-first attitude.
Work History
Flooring Department, 04/2015 to 04/2017
Home Depot – 1600 29th St. Boulder, Co. 80301
  • Provide exceptional customer service to all customers.
  • Educated customers on flooring products and installation of flooring products.
  • Department and product knowledge, provided information on product features.
  • Ask open-ended questions to assess customers needs.
  • Recommended products to customers.
  • Assisted store management with special projects as requested.
  • Handled complaints and concerns in a sensitive manner
Stockbroker, 09/2004 to 05/2013
Scottrade, Inc. – 2595 Canyon Blvd Ste 175, Boulder, Co 80302
  • Accurately and efficiently placed equity, options, and mutual fund trades in client accounts.
  • Maintained current accounts while opening new accounts and raising assets.
  • Demonstrated sound judgment and competent decision making skills.
  • General cashiering support for wire transfers and check requests.
  • Maintain a high level of confidentiality.
  • Coached and developed new hires.
  • Resolved administration problems by coordinating preparation of reports, analyzing data and identifying solutions.



Mortgage Broker, 10/1999 to 07/2003
WestLend Mortgage – Boulder, Co

  • Interviewed clients to determine current income, expenses, insurance coverage, tax status, risk tolerance and other information necessary to determine clients ability to qualify for a mortgage.
  • Educated clients on financing products and recommended best options that met their short-term and long-term needs.
  • Ensured the prompt and accurate completion of all initial mortgage related documentation.
  • Cultivated strong working relationships with team members, Realtors and title companies.
  • Reviewed and edited loan agreements for accuracy.
  • Presented and explained mortgage loan closing documents to clients at the real estate closing.
  • Maintained strict confidentiality of bank records and client information.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Home Depot
  • Scottrade, Inc.
  • WestLend Mortgage

Job Titles Held:

  • Flooring Department
  • Stockbroker
  • Mortgage Broker

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