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Floor specialist Resume Example

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FLOOR SPECIALIST
Professional Summary

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells [Type] and [Type] products while adapting to new industry trends and changing customer desires.

[Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Skills
  • Customer Service
  • Strategic Planning
  • Time management
  • Project Management
  • Cash Management
  • Regulatory Compliance
  • Quality Assurance
  • Team building
  • Training
  • Technical Support
  • MS Office
  • Research
  • Complaint resolution
  • Physically fit
  • Training and mentoring
  • Heavy machinery safety
  • Packing and shipping proficiency
  • [Tool] operation
  • Cash Handling
  • Account Management
Work History
Floor specialist, 06/2005 to 03/2010
Company Name – City, State
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Discussed [Product or Service] with customers, outlined restrictions and educated on policies
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Checked prices for customers and processed items sold by scanning barcodes
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Maintained organized checkout area and swept floors and emptied trash cans
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
  • Answered questions about store policies and concerns to support positive customer experiences
  • Drove team revenue totals by bringing in over $[Amount] in sales
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Completed sales in excess of $[Amount] with near-zero error rate using POS system
Sandwich Artist, 09/2008 to 11/2008
Company Name – City, State
  • Operated manual and electric appliances to peel, slice and trim food
  • Communicated menu item information and offered suggestions to promote featured products
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Maintained clean, sanitized and well-organized food preparation zones
  • Performed shift change tasks each day to keep store efficient and neat
  • Efficiently prepared sandwiches and other menu items for guests
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use
  • Provided product information and menu item explanation in consideration of dietary restrictions
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods
  • Assisted customers in choosing menu items by providing food complementing information
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers
  • Operated grills and fryers to prepare delicious, attractive fast food items, including [Type] and [Type] items
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
  • Trained team members to prepare sandwiches and other items according to instructions
  • Filled and mixed soft drinks, water and [Type] beverages
  • Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
  • Processed payments and counted change to complete transactions
  • Executed sandwich artistry duties with very low occurrence of errors
  • Cleaned food preparation areas, tools and equipment
  • Prepared [Type] food items by chopping, dicing, [Action] and cooking ingredients
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments
  • Assisted guests, including offering personable greetings and taking orders
Live in caregiver, 05/2007 to 10/2008
Company Name – City, State
  • Increased customer satisfaction by resolving [Product or Service] issues
  • Assisted [Job Title] with [Task] and [Task] responsibilities
  • Supported needs of [Job title]s with skill and efficiency
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Completed clerical tasks such as filing, copying and distributing mail
  • Developed team communications and information for [Type] meetings
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Resolved [Type] problems, improved operations and provided exceptional client support
  • Transported [Product or Service] to customer locations [Timeframe]
  • Maintained excellent attendance record, consistently arriving to work on time
  • Worked with [Type] customers to understand needs and provide [Type] service
Education
High School: R.o.t.c , 09/2008
Riley High School - City, State
Bachelor of Design: NursingHomeschooled - City, State
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Resume Overview

School Attended

  • Riley High School
  • Homeschooled

Job Titles Held:

  • Floor specialist
  • Sandwich Artist
  • Live in caregiver

Degrees

  • High School : R.o.t.c , 09/2008
    Bachelor of Design : Nursing

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