Dedicated Pilgrim's Floorlead, versed in driving productivity, is seeking an advancement opportunity within the company.
Conflict resolution training
Problem solving ability
Microsoft Office proficient
Attentive to detail
Adaptive Team Player
Floor Lead01/2017 to CurrentPilgrim's Pride JBSHickory, KYCurrent DSI lead operator AND safety ambassador in charge of setup, training new employees, reporting unsafe work conditions and employee work habits, translating from English to Spanish speaking employees, and running the entire department in the supervisor's absence.
Lead Customer Service Representative07/2015 to 09/2016Greyhound LinesDallas, TX
Trained new representatives. Dispatching Gate information. Translated
from English to Spanish speaking customers. Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates. Resolved customer questions, issues and complaints.
Payroll Manager08/2012 to 10/2014Maintenance IncDallas, TXSuccessfully managed the payroll, commissions, and deduction activities of 1200 team members in multiple locations. New Hire Reporting to State per state guidelines. Wage disbursement and check printing in compliance with Texas Payroll law.
Education and Training
Associate of Arts: Psychology2001Murray State UniversityMurray, KY, United StatesCoursework in Business Administration, Communications, Spanish, and Accounting. Member of Alpha Kappa Psi, business fraternity. 3.2 GPA held
High School Diploma: General Education1997Graves County High SchoolMayfield, KY, United StatesHonor Student, Jr. Rotary Club Member, and FBLA Member. High school diploma