Floor Attendant Resume Example CNDC WINSTAR

FLOOR ATTENDANT

Summary

Hi! I work at the world's largest casino so I have had to deal with almost every issue that can arise. My work ethic is spectacular. I was in cash cage also so money handling is a breeze. I am also cross trained as a tech which means I can also fix machine issues. I can understand taxes and know HIPPA very well. I learn fast and would love to get into the marijuana business. I have a nursing background so this could be helpful for people who need it medically. And I love old people so I have great patience.

Outgoing and skilled in effective communication and team collaboration. Fun-loving individual bringing top-notch sales and marketing talents focused on engaging customers, promoting loyalty and maximizing business returns. Ready to take strong work ethic and abilities and take on challenging new hospitality position.

Detail-oriented employee delivering top-notch customer satisfaction in busy environments. Dynamic personality adept at cross-selling products and services while accurately tracking supplies and inventory to maximize opportunities.

Hardworking and reliable with strong ability in money handling and product awareness. Offering hard work, honesty, and the willingness to learn. Highly organized, proactive and punctual with team-oriented mentality. Strong technical proficiency with work history in cash cage and slot machines. In-depth knowledge of Microsoft coupled with Kronos and tax documents. Proven history of speed and accuracy.

Results-focused gaming and healthcare. professional with strength in customer service and community. Proactive leader with strengths in communication and collaboration. Proficient in leveraging Customers attitudes and quick solutions. knowledge to promote business needs. Adept at managing concurrent objectives to promote efficiency and Communicative and team-oriented. Proven history of fostering solutions to meet team, individual and management objectives.

Knowledgeable and compassionate Nursing staff member with 10 years of CNA experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services.

Efficient worker dedicated to thorough Personal care assistance. Knowledgeable about elderly patients and treatments with excellent attention to detail. Committed to following procedures for top-notch patient services.

Caring CNA with [10] years of experience. Trained in treatments with proven history of providing best-in-class individualized patient care. Excited to take initiative and employ patience, knowledge and medical knowledge to the elderly.

Dedicated to committing to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach.

Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.

Experience

Floor Attendant |CNDC WINSTAR - Thackerville, OK|08/2015 - Current

Detailed rules and regulations to all game room participants before starting activities to promote safety, fun and security.
Performed basic troubleshooting techniques to identify and resolve common troubles with arcade games.
Greeted facility guests and directed smoothly individuals to scheduled party, desired game room or target activity.
Communicated effectively young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs.
Monitored all patrons for compliance with safety protocols and procedures, providing optimal protection to all guests and staff.
Encouraged patrons to step out of comfort zones, try new arcade games and increase spending.
Leveraged newave to input and compile data gathered from various sources.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Answered 300+ calls per 91/2 hours ] to answer customer questions.
Delivered jackpots to customer locations.
Collaborated with others to discuss new financial opportunities.
Handled all delegated tasks, including training and assistant to supervisors
Maintained updated tax knowledge knowledge through gaming commission and accounting.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Earned reputation for good attendance and hard work.

Cage Cashier|CNDC Winstar - Thackerville, OK|08/2015 - Current

Used Bally's to record and report sales transaction information.
Cashed out employee tips and worked with slot technicians to pay out jackpots.
Redeemed coins and tokens for cash at customer request.
Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
Completed all gaming forms and reports and assisted customers with credit-related problems.
Handled all delegated tasks, including [Task] and [Task].
Recognized by management for providing exceptional customer service.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Answered [Number] calls per [Timeframe] to answer customer questions.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Maintained updated tax knowledge through jackpots and gca
Demonstrated self-reliance by meeting and exceeding workflow needs.

CNA|Whispering oaks - Ardmore, OK|08/2011 - 08/2015

Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Examined and addressed lacerations, contusions and other physical symptoms to determine need for further attention.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Performed [Type] and [Type] treatments on [Number] patients daily.
Documented patient intake and dietary requirements and assisted with feeding.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Used mobility devices and [Type] equipment to transport patients.

Skills

Flooring knowledge
Maintaining floor displays
Floor set design
Raised flooring
Vacuuming floors
Floor display designs
Floor display design
Sales floor support
Floor regulations
Floor and countertop disinfection
Floor assignment management
Vacuuming and floor washing
Sales floor operations understanding
Floor care
Flooring upkeep
Variance and risk analysis
Helpdesk technical assistance
Communication and presentation

Client-focused service
Quality assurance controls
Interrogation skills
Monitoring field personnel
Inspecting rooms
Providing customer support
Educating consumers
HR understanding
Knowledge of legal standards
Bagging products
Direct patient care and advocacy
Mac and PC proficiency
Verifying orders
Auditing inventory
Diverse student populations
Prioritizing patients
Building trust and rapport
HIPAA and confidentiality

Education and Training

Duncan High School||Duncan, OK|05/2007High School Diploma

Resume Overview

Companies Worked For:

CNDC WINSTAR
CNDC Winstar
Whispering oaks

School Attended

Duncan High School

Job Titles Held:

Floor Attendant
Cage Cashier
CNA

Degrees

High School Diploma

Floor Attendant Resume Example

Resume Score: 80%

Resume Overview

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