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Floor Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Knowledgeable Job Title and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Checking out and Customer help and training in Nee sale techniques. Motivated to learn, grow and excel in Industry.

Skills
  • Sales
  • Teamwork
  • Cash Handling
  • Store Merchandising
  • Point of Sale Systems
  • Product Knowledge
  • Customer Complaint Resolution
  • New Product Information
  • Visual Displays
  • Product Location
  • Cash Register Operation
  • Product Sales
  • Merchandising
  • Safe workplace procedures
  • Type sales techniques
  • Quality Management
Work History
Floor Associate, 03/2021 to Current
The Furniture Mart Mankato, MN,
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Answered questions about store policies and addressed customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Dog Watcher, 10/2020 to 12/2020
Paradise Paws: Resort And Spa City, STATE,
  • Exercised animals regularly with walks and rigorous play activities.
  • Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
  • Helped treat animal skin and eyes with ointments and other medications.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Coordinated schedules to optimize care for multiple pets and team members each day.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Supported optimal animal health and comfort with frequent bedding changes.
  • Organized full-service care for regular customers, including picking up and dropping off animals and client locations.
  • Communicated professionally with pet owners via phone, email and text.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Managed facility laundry, cleaning and restocking.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
Cashier / Stocker / Fabrics and Crafts , 07/2019 to 07/2020
Walmart City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted over Number patients per day.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained cash drawer of $Amount or more per shift.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Operated cash register to record all transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each Timeframe.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Conducted inventory counts by adding each item in stock and documenting in System.
  • Learned Job title and Job title positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
Education
Diploma : General Studies, Expected in 01/2021
to
Stoughton High School - Stoughton, WI,
GPA:

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Resume Overview

School Attended
  • Stoughton High School
Job Titles Held:
  • Floor Associate
  • Dog Watcher
  • Cashier / Stocker / Fabrics and Crafts
Degrees
  • Diploma

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