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Flight Attendant Resume Example

Resume Score: 80%

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FLIGHT ATTENDANT
Professional Summary
Friendly Flight Attendant skilled in communicating with people of diverse cultures while providing exceptional customer service. Natural leader with a passion for team building and promoting positive company morale.

Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette.

Focused Waitress successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Skills
  • Customer service specialist
  • Fluent in German & English
  • Friendly
  • Calm under pressure
  • Flexible
  • Time management
  • Active listening skills
  • Energetic and enthusiastic
  • Courteous demeanor
  • Neat and clean in appearance
  • On time and reliable
  • Service-oriented team player
  • Creative problem solver
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Credit card processing
  • Cash handling
  • Customer-focused
  • Mathematical aptitude
  • Skilled in call center operations
  • Honest, trustworthy and punctual
  • Strong client-interaction skills
Work History
Flight Attendant, 06/2007 to 04/2011
Company Name – City, State
As a Flight Attendant I was responsible for SAFETY, SECURITY & Service.

Emergency and Security procedures as well as the service on board built the foundation of my position.

After the arrival at the aircraft and preparing the cabin for the flight and boarding of passengers SAFETY is the most important task of a Flight Attendant.
Serving food and beverage to the guests is the foundation of service which I was often able to enhance by helping passenger with seating issues, special meals, medical problems or simply by giving out toys or serving baby food.

In some cases extended issues such as passengers not willing to cooperate concerning safety procedures, serious medical conditions or unacceptable behavior of passengers ,has to be solved.

After a safe landing saying Good Bye to every passenger on board is the last task on board before the work day comes to an end.

Call Center Agent, 07/2003 to 05/2007
Company Name – City, State
The position of a Call Center Agent at the IKEA Service center included different varieties of customer service.

Providing callers with item availability at specific stores of their choices was one of the basic tasks to be completed as well as forwarding reclamations to the certain warehouses.

Besides computer and telephone training the employees additionally received hands-on training in the warehouse to be able to support customers over the phone with issues building up furniture.
Assistant, 10/2000 to 10/2002
Company Name – City, State
My duties as an assistant at NEW YORKER, Wiesbaden included customer service as well as keeping the store organized.

Restocking and accumulation of inventories as well as checking-out customers were also part of my job.


Waitress, 02/2000 to 09/2003
Company Name – City, State
While working as a waitress at the restaurant "Johanneshof" I served guests with food and beverage while being able to provide detailed information concerning the different wines being served.

I was also responsible for calculating the bills and checking out the guests.

Excellent customer service was a priority and resulted in guests returning to the restaurant very often.
Education
High School Diploma: Art & Biology, 2001
Oranienschule - City, State
College
I have attended Johann-Wolfgang-von-Goethe University in Frankfurt, Germany for 5 semesters. My Major was Early Childhood Education.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Oranienschule

Job Titles Held:

  • Flight Attendant
  • Call Center Agent
  • Assistant
  • Waitress

Degrees

  • High School Diploma : Art & Biology , 2001

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