Flight Attendant Resume Example
Love this resume?Build Your Own Now
FLIGHT ATTENDANT
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Skills
|
|
Experience
Department Of The Air Force | Fort Meade , MDFlight Attendant12/2019 - Current
- Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
- Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
- Kept cabin neat, clean and professional in appearance.
- Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
- Dealt with mechanical and passenger emergencies according to standards.
- Managed the refreshments cart at scheduled intervals to give passengers food and beverages.
- Followed safety, passenger and supply pre-flight checklists.
- Improved operations by working with team members and customers to find workable solutions.
Bass Pro Shops | Mitchell , SDDepartment Manager12/2016 - 05/2019
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Followed all safety protocols and company processes and procedures.
- Worked closely with sales associates to complete tasks.
- Calculated expenses to correctly mark-up merchandise, remaining competitive.
- Performed opening and closing duties as part of management team, including cash management.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Ben Bridge Jeweler | Roseville , CAJewelry Associate07/2016 - 05/2019
- Restocked merchandise from inventory during downtime when items upfront became low.
- Attended monthly company trainings on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
- Upheld consistent visual merchandising standards.
- Cleaned jewelry cases daily with glass cleaner and dusters to ensure that all displays were pristine.
- Assisted customers in finding luxury bridal jewelry to fit individual tastes, preferences and budget.
- Responded promptly to customer inquiries, needs and problems.
- Followed store opening and closing procedures as per company guidelines.
- Maintained up-to-date knowledge of all product categories.
- Collected customer data to build relationships and personalize future client development opportunities.
- Delivered high quality, value, expertise and superior customer service.
- Used bilingual skills to assist other sales associates in closing sales with chinese (mandarin and cantonese)-speaking customers.
- Performed daily activities, including housekeeping and inventory management to keep store operations running smoothly.
- Achieved sales goals by tapping into emotions surrounding customers' life-changing events and helping each person select symbols of personal happiness.
Malaysia Airlines | City , STATEInternational Flight Attendant05/2004 - 06/2015
- Followed safety, passenger and supply pre-flight checklists.
- Kept cabin neat, clean and professional in appearance.
- Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times.
- Served beverages and food items and provided key information about offerings to passengers during flights.
- Promoted efficient use of storage space by instructing passengers on best methods for stowing luggage in overhead compartments and under seats.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Improved customer satisfaction by finding creative solutions to problems.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Education and Training
Sekolah Menengah Kebangsaan Notre Dame Convent | CityHigh School Diploma12/2003
International Fashion Training College | CityAssociate of Arts in Fashion Design03/2017
Eastern Gateway Community College | City, StateBachelor of Science in Information Technology
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Word choice
- Typos
Resume Overview
School Attended
- Sekolah Menengah Kebangsaan Notre Dame Convent
- International Fashion Training College
- Eastern Gateway Community College
Job Titles Held:
- Flight Attendant
- Department Manager
- Jewelry Associate
- International Flight Attendant
Degrees
- High School Diploma
Associate of Arts in Fashion Design
Bachelor of Science in Information Technology
Similar Resumes
