LiveCareer-Resume

flight attendant resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Although I lack a lot of experience in this field, I make up for it in eagerness to learn quickly and perform well. I am constantly aiming to please customers and go above and beyond to satisfy their needs. I pride myself in my strong work ethic, customer service skills, and the ability to do a new job extremely well with little direction or training. I am motivated and passionate about helping people, with a drive for excellence. I am constantly praised for my positive attitude no matter how stressful the situation may be. I am reliable and always excited to work and do my best.

Skills
  • Customer and Personal Service
  • Critical Thinking
  • Active Listening
  • Judgement and Decision Making
  • Reading Comprehension
  • Troubleshooting
  • Attention to Detail
  • Time Management
  • Fast Learner
  • Performing Under Pressure
  • People Oriented
  • Administrative Functions
Education
Emory University Atlanta, Expected in : Psychology - GPA :
Work History
Hawaiian Airlines Inc - Flight Attendant
Long Beach, CA, 04/2019 - 12/2019
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
  • Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Operated in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures.
  • Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Accor Hotels - Head Bartender
Dallas, TX, 03/2017 - 04/2019
  • Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies.
  • Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Completed weekly stock inventories to identify and address issues negatively impacting controls.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
Motion Recruitment - Administrative Assistant
Sherman Oaks, CA, 04/2014 - 01/2017
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Offered departmental administrative support.
  • Managed calendars to strategically coordinate meetings, appointments and events.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Maintained reports and advised executive leaders in decision-making processes.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Assisted with event planning, including associated travel and logistical arrangements.
Northwest Landscape Services - Team Member
Lacey, WA, 01/2013 - 03/2014
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Observed strict procedures regarding food handling and sanitation to prevent foodborne illnesses.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

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Resume Overview

School Attended

  • Emory University

Job Titles Held:

  • Flight Attendant
  • Head Bartender
  • Administrative Assistant
  • Team Member

Degrees

  • Some College (No Degree)

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