flight attendant resume example with 15 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Accomplished Flight Attendant offering over 11 years in domestic commercial airline industry. skilled in responding to emergency situations and remaining calm under pressure. Dedicated to exceptional customer service.

  • Pre-Flight Briefings
  • Adult AED and CPR
  • Public Interaction
  • Emergency Care
  • Safety Regulation Compliance
  • Company Culture and Values
  • Conflict Resolution Techniques
  • Emergency Procedures Knowledge
  • Verbal and Written Communication
  • Airline Policies
  • Passenger Care
  • Passenger Interaction
  • Company Guidelines
  • Critical Thinking
  • Federal Guidelines
Work History
08/2007 to Current
Flight Attendant Spirit Airlines Dfw Airport, TX,
  • Ensure aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolve passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answer passengers' questions and provided solutions to issues arising during flights.
  • Ensure safety and comfort of customers onboard aircraft..
  • Greet passengers, assist with carry-on baggage stowage, and deliver onboard announcements.
  • Demonstrate proper use of safety equipment and seatbelts, and emergency proceedures to inform and educate passengers prior to takeoff.
  • Attend yearly training
  • Facilitate boarding process by greeting passengers upon arrival to aircraft
  • Offer personalized assistance to children, elderly and passengers with special needs.
  • Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
  • Carry out day-day-day duties accurately and efficiently.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Work flexible hours; night, weekend, and holiday shifts.
  • Perform duties to achieve compliance with regulatory guidelines to promote safe working environment.
06/2008 to 05/2011
Operations Agent Ait Worldwide Logistics San Diego, CA,

  • Attend and complete required online and in-person training and mentor newer agents .
  • Understand FAA, TSA and airport regulations
08/2007 to 06/2008
Customer Service Agent Laz Parking Hollywood, CA,

  • advice and assistance to customers, paying attention to special needs or wants.
  • Delivered prompt service to prioritize customer needs.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction
Expected in 05/1985 to to
Associate of Arts: Travel Administration
Fisher Junior College - Boston, MA,
Expected in 06/1984 to to
High School Diploma:
New Rochelle High School - New Rochelle, NY

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Resume Overview

School Attended

  • Fisher Junior College
  • New Rochelle High School

Job Titles Held:

  • Flight Attendant
  • Operations Agent
  • Customer Service Agent


  • Associate of Arts
  • High School Diploma

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