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flight attendant resume example with 15 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Accomplished Flight Attendant offering over 11 years in domestic commercial airline industry. skilled in responding to emergency situations and remaining calm under pressure. Dedicated to exceptional customer service.

Skills
  • Pre-Flight Briefings
  • Adult AED and CPR
  • Public Interaction
  • Emergency Care
  • Safety Regulation Compliance
  • Company Culture and Values
  • Conflict Resolution Techniques
  • Emergency Procedures Knowledge
  • Verbal and Written Communication
  • Airline Policies
  • Passenger Care
  • Passenger Interaction
  • Company Guidelines
  • Critical Thinking
  • Federal Guidelines
Work History
08/2007 to Current
Flight Attendant Spirit Airlines Dfw Airport, TX,
  • Ensure aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolve passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answer passengers' questions and provided solutions to issues arising during flights.
  • Ensure safety and comfort of customers onboard aircraft..
  • Greet passengers, assist with carry-on baggage stowage, and deliver onboard announcements.
  • Demonstrate proper use of safety equipment and seatbelts, and emergency proceedures to inform and educate passengers prior to takeoff.
  • Attend yearly training
  • Facilitate boarding process by greeting passengers upon arrival to aircraft
  • Offer personalized assistance to children, elderly and passengers with special needs.
  • Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
  • Carry out day-day-day duties accurately and efficiently.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Work flexible hours; night, weekend, and holiday shifts.
  • Perform duties to achieve compliance with regulatory guidelines to promote safe working environment.
06/2008 to 05/2011
Operations Agent Ait Worldwide Logistics San Diego, CA,


  • Attend and complete required online and in-person training and mentor newer agents .
  • Understand FAA, TSA and airport regulations
08/2007 to 06/2008
Customer Service Agent Laz Parking Hollywood, CA,


  • advice and assistance to customers, paying attention to special needs or wants.
  • Delivered prompt service to prioritize customer needs.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction
Education
Expected in 05/1985 to to
Associate of Arts: Travel Administration
Fisher Junior College - Boston, MA,
GPA:
Expected in 06/1984 to to
High School Diploma:
New Rochelle High School - New Rochelle, NY
GPA:

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Resume Overview

School Attended

  • Fisher Junior College
  • New Rochelle High School

Job Titles Held:

  • Flight Attendant
  • Operations Agent
  • Customer Service Agent

Degrees

  • Associate of Arts
  • High School Diploma

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