Flight Attendant resume example with 8+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Accomplished Flight Attendant offering over 8 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Decision-Making
  • MS Office
  • Data Entry
  • Active Listening
  • Excellent Communication
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Written Communication
  • PPE Compliance
  • Planning and Coordination
  • Interpersonal Communication
  • Organization and Time Management
  • Attention to Detail
  • Good Telephone Etiquette
Work History
06/2014 to Current Flight Attendant Skywest Airlines | Asheville, NC,
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensure safety and comfort of customers onboard aircraft.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
01/2019 to 10/2021 Project Manager Mcc Group, L.L.C. | Saint Louis, MO,
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Fostered relationships with vendors to promote positive working relationships.
  • Provided management for internal personnel, contractors and vendors.
  • Drove team success through shared vision and recognition of quality performance.
08/2015 to 02/2019 Law Clerk Pae Government Services Inc | Kentwood, MI,
  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
  • Maintained calendars for [Number]-person team by updating and entering court dates and meetings.
  • Used internal templates to prepare subpoenas and client correspondence.
  • Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
  • Maintained deep knowledge of regulations and reviewed local and national laws to conduct daily tasks.
  • Increased satisfaction among law clients by applying best practices to solve complex issues efficiently.
  • Prepared travel arrangements for firm's attorneys.
  • Executed under-budget project management on complex solicitor service issues for senior leadership.
  • Assisted attorneys with case organization and administrative tasks.
  • Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
  • Attended court sessions to record and listen to critical information.
  • Investigated facts and laws to determine strategies for case preparation.
  • Maintained and updated files and databases for personnel records and financial reports.
  • Updated firm's database with new information for client records and financial documents.
  • Researched and stayed abreast of industry techniques to delivering effective solutions and best practices.
Expected in 05/2015 Juris Doctor | Law Indiana University - Purdue University Indianapolis, Indianapolis, IN GPA:
  • Honor Roll 2015-2018
  • Professional Development:
  • Extracurricular Activities: Juvenile outreach, Student-led Initiative, Director of African Off-Campus Outreach
  • IUPUI Africans Studies Member
Expected in 08/2010 Bachelor of Arts | Philosophy Hofstra University, Hempstead, NY GPA:

  • Awarded Quidditch Hofstra two time winner 2008-2010
  • Honor Roll African studies 2009-2010

Native or Bilingual

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Resume Overview

School Attended

  • Indiana University - Purdue University Indianapolis
  • Hofstra University

Job Titles Held:

  • Flight Attendant
  • Project Manager
  • Law Clerk


  • Juris Doctor
  • Bachelor of Arts

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