Flight Attendant resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Accomplished Flight Attendant offering over 8 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Skills
G-Suite
Flexible and Adaptable
Self-Motivated
Teambuilding
Decision-Making
MS Office
Data Entry
Active Listening
Excellent Communication
Multitasking Abilities
Analytical and Critical Thinking
Teamwork and Collaboration
Dependable and Responsible
Written Communication
PPE Compliance
Planning and Coordination
Interpersonal Communication
Organization and Time Management
Attention to Detail
Good Telephone Etiquette
Work History
06/2014 to CurrentFlight AttendantSkywest Airlines | Asheville, NC,
Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
Answered passengers' questions and provided solutions to issues arising during flights.
Ensure safety and comfort of customers onboard aircraft.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Offered personalized assistance to children, elderly and passengers with special needs.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
01/2019 to 10/2021Project ManagerMcc Group, L.L.C. | Saint Louis, MO,
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Modified and directed project plans to meet organizational needs.
Oversaw high profile projects for by planning, designing, and scheduling phases.
Fostered relationships with vendors to promote positive working relationships.
Provided management for internal personnel, contractors and vendors.
Drove team success through shared vision and recognition of quality performance.
08/2015 to 02/2019Law ClerkPae Government Services Inc | Kentwood, MI,
Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
Maintained calendars for [Number]-person team by updating and entering court dates and meetings.
Used internal templates to prepare subpoenas and client correspondence.
Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
Maintained deep knowledge of regulations and reviewed local and national laws to conduct daily tasks.
Increased satisfaction among law clients by applying best practices to solve complex issues efficiently.
Prepared travel arrangements for firm's attorneys.
Executed under-budget project management on complex solicitor service issues for senior leadership.
Assisted attorneys with case organization and administrative tasks.
Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
Attended court sessions to record and listen to critical information.
Investigated facts and laws to determine strategies for case preparation.
Maintained and updated files and databases for personnel records and financial reports.
Updated firm's database with new information for client records and financial documents.
Researched and stayed abreast of industry techniques to delivering effective solutions and best practices.
Education
Expected in 05/2015Juris Doctor | Law Indiana University - Purdue University Indianapolis, Indianapolis, INGPA:
Honor Roll 2015-2018
Professional Development:
Extracurricular Activities: Juvenile outreach, Student-led Initiative, Director of African Off-Campus Outreach
IUPUI Africans Studies Member
Expected in 08/2010Bachelor of Arts | PhilosophyHofstra University, Hempstead, NYGPA:
Awarded Quidditch Hofstra two time winner 2008-2010
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Resume Overview
School Attended
Indiana University - Purdue University Indianapolis