Flight Attendant resume example with 15 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Welcoming, bilingual Flight Attendant with a wealth of expertise in the airline industry. Energetic with dynamic customer service skills, personable and dedicated to team-driven environment. Offering a superb work ethic and a motivated, service-driven personality. Looking to join a top carrier.
Skills
Brand Promotion
Airline Operations
Training and Development
Conflict Resolution
Preflight briefings
Emergency care
Cleanliness and sanitation
Aviation regulations
Guest services
Safety and compliance
Infant AED and CPR
Food and beverage preparation
Hospitality service expertise
Sales expertise
Emergency Response
Schedule Management
Networking
Relationship Management
Reservations
Interpersonal communications
First Aid/CPR
Customer service
Problem resolution
Communications
Education
Osvaldo HerreraHavana, Cuba, Expected in ā āAssociate of Applied Science:Telecommunications Technitcian - GPA:
Telecommunications knowledge
Network operations
Telecommunications technologies
Audiovisual maintenance
Provisioning
Telecommunications systems engineering
Technical understanding
Functional and technical skills
Work History
Endeavour Air - Flight Attendant Jamaica, NY, 05/2017 - 03/2020
Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
Reassured and comforted passengers during turbulent flights and unavoidable delays.
Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Demonstrated proper use of safety equipment, including seatbelts to inform and educate passengers prior to takeoff.
Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved Passenger problems, improved operations and provided exceptional client support.
Utilized Altea Airline software to input all key data into airline database system.
Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
Provided ahigh level of customer service to each person by engaging customers and using active listening and effective interpersonal skills.
Prepared customer invoices, accept payments and process refund and cancellation requests.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.