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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Committed and motivated individual with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Result-driven, proactive and resourceful with 10+ years of experience working with a diverse client base.

Highlights
  • Advanced MS Office Suite knowledge
  • Meticulous attention to detail
  • Results-oriented
  • Dedicated team player
  • Professional and mature
  • Strong interpersonal skills
  • Resourceful
  • Self-directed
Accomplishments
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Reduced payroll processing time by 1 full day by utilizing software training to incorporate a more streamlined approach to data entry.
  • Successfully planned and executed corporate meetings and special events for groups of 200+ employees.
  • Developed and implemented Steel Cap Recruitment's first employee manual outlining all proper business procedures and office policies.
Experience
07/2015 to Current Flight Attendant Alaska Airlines | Missoula, MT,
  • Responsible for offering friendly customer service to ensure a comfortable journey for all airline passengers.
  • Provide hospitality services
  • Ensure safety of all passengers on board
  • Carried out all cabin service duties and maintained a tidy environment.
09/2014 to 05/2015 Nanny/Caretaker Capital Area Community Services Inc. Head Start | Lansing, MI,
  • Part-time caregiver for various families & in-home daycares in the local area, CA
05/2014 to 09/2014 Preschool Assistant Paragon Systems | Midland, MI,
  • Summer role to assist with arts & crafts projects; meal preparation & outdoor play
02/2014 to 04/2014 Part-time Administrative Assistant State Of North Carolina | Smithfield, NC,
  • Electronic scanning & filing
  • Customer service over the phone
  • Processed eBay return fees
  • Administration duties such as ordering office supplies & filing
01/2014 to 04/2014 Part-time Office Receptionist Collabfirst | Baton Rouge, LA,
  • Customer service; both face to face & over the phone
  • Updating class schedules using internal database
  • Taking payments for class fees
2013 to 07/2013 Recruitment Analyst New York University | Brooklyn, NY,
  • Recruitment support for the Wheatstone Oil & Gas project.
  • Administrative duties to complete recruitment process for all candidates. Included documents for interviews through to offer package stages.
  • Logistics planning for recruitment phases. Included the booking of all flights & medicals required.
  • Electronic filing & updating internal recruitment database.
08/2012 to 11/2012 Recruitment Advisor New York University | New York, NY,
  • End to end internal blue collar recruitment.
  • Assisted the Mobilization & Travel team as a Coordinator to process & follow up paperwork for subcontractors required at site.
05/2012 to 07/2012 HR Assistant (Temporary role) Action Drill And Blast | City, STATE,
  • Reference checking and booking training / medicals for mobilization to site.
02/2012 to 05/2012 Recruitment Administrator Dare Contract Services | City, STATE,
  • Database management; compilation of client requested reports and assisting consultants as required.
07/2010 to 11/2011 Payroll / Administration Manager Steel Cap Recruitment | City, STATE,
  • Responsible for weekly payroll of 200+ site based personnel
  • End to end administration & database management of Perth, Karratha and Brisbane branches.
  • Supervised Reception staff and provided relief when required.
  • Complete Purchase Orders and Manage Petty Cash
  • Invoicing.
  • Reporting.
03/2010 to 07/2010 Central Point Coordinator / Corporate Receptionist WPS Financial Group | City, STATE,
  • Customer service
  • Responsible for phones & administrative duties for the Adelaide branch.
  • Assisted all consultants with appointment preparation; including calendar updates and printing / binding documents required.
2009 to 03/2010 Recruitment Administrator Nexus Recruitment & Training | City, STATE,
  • Customer Service; first point of contact for all job queries.
  • Managed applications and updated current vacancies on the company website.
  • Posted job advertisements; reference checking & booked interviews.
  • Database management.
Education
Expected in 2004 Diploma | Business Management South West Regional College of TAFE, Bunbury, Western Australia GPA:
Expected in 2004 Certificate IV | Business Management South West Regional College of TAFE, Bunbury, Western Australia GPA:
Expected in 2003 High School Diploma | Year 12 TEE Studies Australind Senior High School, Australind, Western Australia GPA:
Certifications
  • Chubb Training Group - Fire Warden Training, 2009
  • 'Eat That Frog' - Time Management Technique Training, 2008
  • GIO - Certificate Course in Injury (Establish a strategy to minimize premium costs), 2006
Skills

Customer Service, MS Office Suite, Telephone Manner, Data Entry & Collection, Time Management, Communication.

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Resume Overview

School Attended

  • South West Regional College of TAFE
  • South West Regional College of TAFE
  • Australind Senior High School

Job Titles Held:

  • Flight Attendant
  • Nanny/Caretaker
  • Preschool Assistant
  • Part-time Administrative Assistant
  • Part-time Office Receptionist
  • Recruitment Analyst
  • Recruitment Advisor
  • HR Assistant (Temporary role)
  • Recruitment Administrator
  • Payroll / Administration Manager
  • Central Point Coordinator / Corporate Receptionist
  • Recruitment Administrator

Degrees

  • Diploma
  • Certificate IV
  • High School Diploma

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