Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude. Seeking a position at Lowes where I can continue to apply my customer service skills.
Skills
Public interaction
Adult AED and CPR
FAA regulations
Company culture and values
Emergency situations management
Brand promotion
Team oversight
Experience
Flight Attendant, 01/2014 to Current Allegiant Air – Sanford, FL,
Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times.
Promoted efficient use of storage space by instructing passengers on best methods for stowing luggage in overhead compartments and under seats.
Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process.
Served beverages and food items and provided key information about offerings to passengers during flights.
Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
Ensured that prompt communications were distributed between the flight deck and the cabin crew.
Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
Followed safety, passenger and supply pre-flight checklists.
Dealt with mechanical and passenger emergencies according to standards.
Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
Kept cabin neat, clean and professional in appearance.
Offered answers to passengers' questions and resolved issues that arose during flights.
Helped guests locate seats and stow luggage in the appropriate locations.
Directed junior team members in proper duties and company regulations.
Assistant Manager, 08/2011 to 01/2020 Firehouse Subs – Butler, PA,
Planned and prepared workflow schedules, delegating tasks for 12-member team.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Evaluated employee performance and developed improvement plans.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enhanced sales by implementing merchandising and promotional improvements.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Flight Attendant, 02/2008 to 12/2010 Allegiant Air – Mesa, AZ,
Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times.
Promoted efficient use of storage space by instructing passengers on best methods for stowing luggage in overhead compartments and under seats.
Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process.
Served beverages and food items and provided key information about offerings to passengers during flights.
Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
Ensured that prompt communications were distributed between the flight deck and the cabin crew.
Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
Followed safety, passenger and supply pre-flight checklists.
Dealt with mechanical and passenger emergencies according to standards.
Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
Kept cabin neat, clean and professional in appearance.
Offered answers to passengers' questions and resolved issues that arose during flights.
Helped guests locate seats and stow luggage in the appropriate locations.
Directed junior team members in proper duties and company regulations.
Education and Training
Bachelor of Science: Psychology, Expected in University of Phoenix - Tempe, AZ GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.