Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Polished and professional, skilled at counting money, processing payments and building relationships with patrons. Courteous and respectful with guests to maximize loyalty. Dedicated worker with over 4 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Skills
  • Liquor regulations and compliance
  • Payment processing
  • Issue resolution
  • POS systems
  • Cash register operation
  • ID verification
  • Customer order recording
  • Coin counting
  • Cash counting machine operations
  • Merchandise restocking
  • Credit and cash transactions
  • Customer assistance
  • Product recommendations
  • Customer greeting
  • Cash management
  • Point of sale systems proficiency
  • FDA compliance
  • Labeling prescriptions
  • Resolving customer issues
  • Quality assurance and control
  • Problem-solving skills
  • Time management
  • Problem solving
  • Detail-oriented
  • Stocking shelves
  • Fast learning
  • Perform well in high-demand, fast-paced environments
  • Multi-tasker
  • Communicating with clients
  • Providing customer support
  • Proficient communicator
  • Customer relations
  • Store maintenance
  • Product organization
  • Inbound and outbound calling
  • Customer service
  • High-energy attitude
Experience
10/2019 to 01/2020 Flexible Fulfillment (seasonal) Blain Supply, Inc. | Bloomington, IL,
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Worked quickly to pack orders efficiently and decrease product damage by ensuring items are packed securely.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Pushed merchandise and stocked shelves
  • Assisted customers by attempting to locate items in backroom locations, and checking inventory for items at other locations.
  • Replenished shelves to maintain adequate merchandise levels.
  • Stocked and rotated inventory regularly.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Locating, scanning and picking items for customer orders and packaging them for shipment, or bagging them for customer pick up.
  • Processed customer payments quickly and returned exact change and receipts.
03/2019 to 10/2019 Customer Service Associate, Pharmacy, Photo Walgreens | City, STATE,
  • Educated customers on special pricing opportunities and company offerings.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues with the register.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Counted and stocked merchandise as specified by inventory control log.
  • Properly disposed of debris and box packaging.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Stocked and rotated products, supplies and paper goods.
  • Processed both photos and negatives for large retail organization and typically handled over 1000 prints daily.
  • Oversaw the maintenance of lab printers and photo processing equipment to ensure consistent functionality.
  • Received and processed face-to-face and online orders for photo prints and specialty items.
  • Trained and guided employees on how to correctly process payments, print photos and merchandise products.
  • Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
  • Worked as a pharmacy technician where I Restocked shelves and prepared expired drugs for return.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
06/2018 to 02/2019 Overnight Cashier, Overnight Stock Walmart | City, STATE,
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Learned roles of other departments to provide coverage and keep store operational. Learned to stock, zone, sort misplaced merchandise, electronic department, and set up displays.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Stayed up to date on current item discounts to support promotions.
  • Distributed new merchandise efficiently to different departments.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed returned items in accordance with store policy.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed customer payments quickly and returned exact change and receipts.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
06/2015 to 06/2018 Cashier McDonald's | City, STATE,
  • Maximized customer satisfaction by providing assistance with order taking, table service, and providing a friendly wholesome customer experience.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Welcomed customers, provided table service, helped in all other areas of the establishment.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues regarding confusion on the register.
  • Assisted customers with restaurant app promotions, new service additions and sampling.
  • Processed customer payments quickly and returned exact change and receipts.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Education and Training
Expected in High School Diploma | College of DuPage, Glen Ellyn, IL GPA:

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Resume Overview

School Attended

  • College of DuPage

Job Titles Held:

  • Flexible Fulfillment (seasonal)
  • Customer Service Associate, Pharmacy, Photo
  • Overnight Cashier, Overnight Stock
  • Cashier

Degrees

  • High School Diploma

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