Fleet Operations Manager / Account Manager Resume Example
Love this resume?Build Your Own Now
FLEET OPERATIONS MANAGER / ACCOUNT MANAGER
Summary
I desire to obtain a position that will allow me to utilize my education and professional experience to develop others, while also providing continued growth in my personal leadership and management skills development.
Highlights
|
|
Experience
Office DepotFrankfort , ILDock /Warehouse Lead05/2021 to Current
- Supervised a team of dock workers to safely meet strict cut times to ensure customer needs were met.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Led and complied with safety and wellbeing efforts on assigned shift.
Cowan SystemsJacksonville , FLWarehouse /Dock Worker02/2021 to 05/2021
- Loaded and unloaded materials by hand or with equipment such as forklift and dollies to help team meet work demands.
- Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
- Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Secured items in truck by strapping over protective padding.
Denso North AmericaCity , STATELogistics Associate09/2020 to 01/2021
- Printed, picked and packed items for shipment according to tight schedules.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Checked items into computer system, printed labels and directed to storage locations.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Brown Trucking CompanyCity , STATEFleet Operations Manager / Account Manager01/2017 to 05/2020
- Dedicated Account Manager - Direct person of contact for many multi-million dollar accounts.
- Managing 50+ drivers on a daily basis - Coordinating with customers and drivers about freight needs.
- Customer service - Talking to customers on a daily basis to get their freight delivered on time and safe.
- Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
- Directed investigations to verify and resolve customer or shipper complaints.
- Created and enforced policies and procedures for entire logistics team.
- Monitored spending to ensure that expenses are consistent with approved budgets.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Analyzed operational performance and implemented plans to attain organizational and financial goals.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Improved customer satisfaction by finding creative solutions to problems.
- Facilitated 10% reduction in empty miles on account collaborating with operators to improve number of unloaded miles.
Total TransportationCity , STATENight Fleet Manager08/2016 to 01/2017
- Night Fleet Management - After hours driving management. Including assigning trucks and shipments.
- Dispatching drivers on their shipments.
- AS400 System - Working with all aspects of dispatching through the as400 program.
- XPM - Basic knowledge in working with XPM management system.
- PC Miler - Adding multiple stops to find best route possible.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
Old Dominion Freight LineCity , STATEWarehouse / Dock05/2006 to 07/2016
- Fill in operations supervisor.
- Operated AS400 systems effectively and accurately to enure all shipments were unloaded and loaded correctly.
- Worked at a rapid pace to meet tight deadlines. Unloaded, picked, staged and loaded products for shipping.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
- Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
- Positioned a wide variety of shipments including HAZMAT between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
- Scanned container labels with RF scanners to verify contents and determine target destinations.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
Education
Bachelor of Science:Business ManagementTusculum University , City, State, United States
- Cum laude graduate
- Dean's List Honoree
- 3.6 GPA
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- Tusculum University
Job Titles Held:
- Dock /Warehouse Lead
- Warehouse /Dock Worker
- Logistics Associate
- Fleet Operations Manager / Account Manager
- Night Fleet Manager
- Warehouse / Dock
Degrees
- Bachelor of Science : Business Management
Similar Resumes
