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Flagger Resume Example

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FLAGGER
Summary

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Skills
  • Safety procedures and measures
  • Construction crew assistance
  • Work area oversight
  • Traffic routing procedures
  • Able to lift [Number] pounds
  • Administrative support
  • Team building
  • Inbound and outbound calling
  • Customer relationship management
  • Effective communication
  • Employee management
  • Sales management
  • Reference selling
  • Customer care
  • Profit generation
  • Product description
  • Relationship selling
  • Sales presentations
  • Customer service skills
Experience
FlaggerRoadtek Traffic Solutions | Roanoke, VA | December 2019 - February 2020
  • Utilized multiple methods to direct traffic around construction sites, including hand signals, verbal communication and brightly colored signs.
  • Effectively promoted traffic flow on congested highways and interstates through construction zones.
  • Communicated with drivers, providing clear directions to detour routes.
  • Alerted job site workers when approaching vehicles failed to heed to road warnings and signage, which prevented serious injuries and accidents.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assistant ManagerSun Tan City | Rocky Mount, VA | May 2019 - November 2019
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Strengthened profit opportunities by developing key customer relationships and managing resources to meet sales objectives.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Created and delivered sales presentations demonstrating value through cost reduction, ROI and customer satisfaction.
Certified Nursing AssistantFranklin Health And Rehab | Rocky Mount, VA | June 2017 - November 2017
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Fostered relationships withpatients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
CashierBurger King | Rocky Mount, VA | August 2014 - April 2017
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Worked closely with front-end staff to assist customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Cna: NursingVirginia Western Community College | | Roanoke, VA | June 2017
High School DiplomaFrankoin County | | Rocky Mount, VA | May 2015
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Resume Overview

Companies Worked For:

  • Roadtek Traffic Solutions
  • Sun Tan City
  • Franklin Health And Rehab
  • Burger King

School Attended

  • Virginia Western Community College
  • Frankoin County

Job Titles Held:

  • Flagger
  • Assistant Manager
  • Certified Nursing Assistant
  • Cashier

Degrees

  • Cna : Nursing
    High School Diploma

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