Accountable Associate demonstrating a high level of initiative with two years experience. Excels in fast-paced, deadline-driven environments. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Detail-oriented student with strong technical skills and the ability to learn concepts quickly.
Prevented store losses using awareness, attention to detail and integrity. Immediately report suspicions to Asset Protection to avoid theft. Manage the fitting room area, including greeting visitors and responding to telephone and in-person requests for information. Fielded an average of 40 customer service calls per day. Helped train two new employees quarterly. All employees still come to me when help is needed. Maintain friendly and professional customer interactions.Worked as a team member to provide the highest level of service to customers. Demonstrated that customers come first by serving them with a sense of urgency. Confirmed that appropriate changes were made to resolve customers' problems for example, ensuring price changes are correctly made and pulling "not on file" apparel off the sales floor. Expressed appreciation and invited customers to return to the store.
Top 10% of class. Emphasis in Sociology. 3.50 GPA. Coursework in Criminal Justice and Sociology. Education coursework.
Early graduation. Top 10% of class. 3.32 GPA. Coursework in Child Development. Coursework in Restaurant Management. Student aide for two semesters.
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