first vice president sba loan manager resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
To match my skills, knowledge and experience with the needs of a financial institution that offers challenge and the opportunity for career advancement.

  • A skilled SBA Loan Manager passionate about providing excellent internal and external customer service that exceeds expectations. 
  • Results-oriented Manager reflective in employee tenure, loan growth and consistent favorable audit ratings from Bank Regulators and SBA Contracted Auditors.
  • Over twenty years of progressive banking experience
  • Fifteen years of successful and effective management experience in sales, underwriting, documentation, servicing and liquidation.



Diversified Experience
Problem solving
Proficient in MS Office Word

    High Quality
    Subjective Judgment
    Proficient in MS Office Excel
Santa Barbara High School Santa Barbara, CA Expected in 1984 High School Diploma : General Studies - GPA :
  • Who's Who Among American Children Academic Achievement Award
  • Continuing Education Courses in Accounting at Santa Barbara City College and Allan Hancock College
  • Coursework in Accounting, Financial Analysis, Loan Documentation and Liquidation (judicial and non-judicial).
Work History
Exl - First Vice President / SBA Loan Manager
Gaylord, MI, 05/2010 - 06/2013
  • Report directly to the Executive Regional Market President
  • Create an SBA Unit within the Bank, which included development of a streamlined, reliable, productive and communicative process throughout the Bank's footprint.
  • Create, present and implement SBA Loan Policy and Desktop Procedures
  • Oversee the servicing of the existing SBA portfolio coupled with working with Relationship Managers, Lending Teams, Branch Managers and Client Relationship Managers to grow the portfolio.
  • Key functions and management of the SBA Unit encapsulated
    the following:  
    • Meeting with clients and accessing financing feasibility
    • Underwriting and presenting loan requests / servicing actions to the appropriate level(s) of authority 
    • Tracking of annual financial reporting requirements 
    • Completion of Annual Reviews 
    • Credit Risk Management and appropriately grading of asset 
    • Annual financial analysis 
    • OREO calculations 
    • Allowance for Loan Loss calculations
    •  Preparation and presentation of Liquidation and Wrap-up Reports
    • Quarterly Portfolio Management Reports
    • Annual Budget Meetings
    • Working with and responding to internal / external auditors and applicable audit reports
    • Monthly Competiveness Analysis Reports and updated Budget and Strategic Variance Reports                      
  • Developed and maintained department database of loans originated, reviewed, processed, closed and administered.
  • Created strategies to develop and expand customer sales successfully resulted in expanded loan products coupled with positive earnings generated by the department each year.
  • Recognized by the local Central Coast CDC as the top 504 Lender in approved loan volume.
Banner Bank - Vice President Department Manager
Los Angeles, CA, 04/2004 - 05/2010
  • Report directly to the Executive Vice President.
  • Develop and manage Desktop Procedures beginning with loan origination through loan liquidation.
  • Responsible for the hiring, training and mentoring of sales and support staff.
  • Manage a sales staff of six and a support staff of four.
  • Work closely with the Bank's Corporate office and legal counsel in Roseville, CA in supporting the government guaranteed loan department as a whole and the mechanics in incorporating the various requirements set-forth by the governing agencies to the overall Bank and Regulatory requirements, which did not always mirror one another. 
  • Provide training to the Bank's delineated lending footprint, which encompassed as far North as Roseville and as far south as to the Mexican boarder.
  • Develop and maintain database for all originated, reviewed, processed, closed and administered loans.
  • Successfully received outstanding audits from U.S. Government, both Federal and State.
  • Recognized by the local Central Coast CDC as the top 504 Lender in approved loan volume.


Mastec - Assistant Vice President
Hagerstown, MD, 11/1996 - 04/2004
  • Report directly to the Vice President.
  • Perform loan servicing, collection of delinquent payments,  and liquidation of the SBA loan portfolio comprising of the states of California, Nevada, Georgia and Florida.
  • Create templates for staff members to utilize in completing all post-closing actions.
  • Train staff members the software used by the bank in conjunction with the U.S. Small Business Administration's Standard Operating Procedures as it pertained to Servicing and Liquidation.
  • Work Closely with various third parties to perform the required servicing and or liquidation tasks.  The primary third party focus in the south-east region were Attorneys and in the west were Title Companies.
  • Closely work with both internal and external auditors in addressing any questions pertaining to the management of the SBA loan portfolio.


City, STATE, 05/1993 - 11/1996
  • Report directly to the Senior Vice President.
  • Support one SBA Loan Officer and three Commercial Loan Officers.
  • All facets of a loan were handled in-house, SBA Loan Specialist, responsibilities began with analyzing the application, spreading the financial information, followed by packaging, closing and servicing the loan.
GOLETA NATIONAL BANK - Administrative Assistant
City, STATE, 05/1991 - 05/1993
  • Provide administrative support to the Credit Administrator (i.e. CRA, loan policy and procedures, approved Appraiser list etc.).
  • Provide administrative support to Commercial and SBA Loan Officers, which included typing their credit memorandums for presentation to loan committee and ordering any pertinent information in preparing their credit (i.e. credit reports, appraisal etc.)

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Resume Overview

School Attended

  • Santa Barbara High School

Job Titles Held:

  • First Vice President / SBA Loan Manager
  • Vice President Department Manager
  • Assistant Vice President
  • SBA Loan Specialist
  • Administrative Assistant


  • High School Diploma

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