LiveCareer-Resume

first impression specialist resume example with 6 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Proficient in Microsoft word, PowerPoint, Mac, slides
  • Critical Thinking
  • Training & Development
  • Friendly, Positive Attitude
  • People Skills
  • Microsoft Office
  • Computer Skills
  • Good Work Ethic
  • Reliable & Trustworthy
  • Customer Service
  • Organizational Skills
  • Relationship Building
Experience
First Impression Specialist , 12/2020 - Current
Urgent Care For Children Baton Rouge, LA,
  • Exercised versatility in fast-paced, agile work environments.
  • Facilitated productive clinical and technical customer relationships through intentional external communications.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Promoted supplement and nutritional products to maximize sales and customer wellness.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Verified written prescription and refill requests to confirm complete and accurate information for pharmacists.
  • Answered customer questions and referred to pharmacist for medication information.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
Team Member, 01/2019 - 12/2020
Papa John's Gulfport, MS,
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Processed and retrieved customer special orders.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Trained new team members using approved training materials and information.
  • Upheld high standards of productivity and quality in operations.
  • Looked for ways to go above and beyond job requirements.
  • Followed production orders and company standards to exceed quality scores on consistent basis.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Addressed customer needs, responding to specific requests.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Team Member, 11/2016 - 09/2019
Papa John's Hammond, LA,
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Stayed informed of company and store updates from leadership.
  • Processed and retrieved customer special orders.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Set up, restocked and cleaned dining areas.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Performed variety of duties related to food service.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Education and Training
High School Diploma: , Expected in 05/2019
-
Lowndes High School - Valdosta, GA
GPA:
Status -
: Nurse Anesthetist, Expected in
-
Wiregrass Georgia Technical College - Valdosta, GA
GPA:
Status -

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Resume Overview

School Attended

  • Lowndes High School
  • Wiregrass Georgia Technical College

Job Titles Held:

  • First Impression Specialist
  • Team Member
  • Team Member

Degrees

  • High School Diploma
  • Some College (No Degree)

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