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Fine Dining Server Resume Example

Resume Score: 80%

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FINE DINING SERVER
Professional Summary

Experienced Food and Beverage Manager with more than 8 years of restaurant experience and a strong history of rigorous quality standards, revenue generation, and maintaining a strong customer base by creating relationships, gaining trust, and delivering exceptional customer service. Over the last several years, I have shown a significant increase in annual profit margins of 5.3% managing Jaco's Bayfront Bar & Grille. I am currently a part of Premier Island Management Group's first year of net profit managing along side the Director of F & B. With 8 years of continued success, I plan on delivering the same achievements I have accomplished to your company.

Skills
  • Business analysis and Administration
  • Mentoring and training
  • Budgeting
  • Negotiation
  • Operations and project management
  • Consulting
  • Accounting processes
  • Quality assurance
  • Business development
  • Staff management
  • Strategic planning
  • Financial management
Work History
Fine Dining Server, 08/2019 to Current
Company Name – City, State
  • Managed sections for smooth flow of guests and orders
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
  • Trained incoming staff on restaurant's practices, culture, and procedures to maximize job satisfaction and productivity
  • Displayed enthusiasm and promoted exceptional service to customers, successfully increasing referrals and walk-in business
  • Achieved weekly and monthly sales goals by using successful strategies to promote specials, wine, food, and alcoholic beverages
  • Increased sales from a PPA of $50 to $100+ by upselling higher-end wine and higher-end food to customers through learned knowledge over time implemented during service
  • Showcased a strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Food and Beverage Manager, 05/2019 to Current
Company Name – City, State
  • Well adapt to working longer more flexible schedules and maintaining professional behavior, positive attitude, and making sound business decisions at all times within a fast paced and stressful environment
  • Motivated staff to perform at peak efficiency and quality
  • Coordinated and organized all restaurant inventory
  • Organized and oversaw food service training to educate employees on standard operating procedures, being responsible for updates and new implementations to increase profit and decrease loss
  • Investigated and integrated enhanced service and team management strategies to boost business profits
  • Helped Director of Food & Beverage develop prices based on inventory costs and portion sizes
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Orchestrated positive customer experiences at all stages by overseeing every area of 4 separate operations of Premier Island Management Group
  • Consistently exceeding sales goals
  • Numerous Employee of the Month
  • Proficient with P & L
  • Recruited top-notch employees for Bartender and Server positions
Assistant General Manager, 05/2015 to 05/2019
Company Name – City, State
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement
  • Completed inventory purchases and oversaw restocking
  • Handled cash accurately and prepared deposits
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement
  • Resolved problems promptly and effectively to elevate customer approval
  • Developed innovative sales proposals to promote product quality and showcase market comparisons
  • Boosted yearly profit of Bar and Food operations 5.3% through process optimization and improved training
  • Built customer loyalty by devising promotions and products according to customer needs and budget
  • Controlled spending on overhead and equipment by devising and executing cost-management procedures
  • Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
  • Consulted with managers to organize special events and promotions such as Jaco's Wine Festival, a pappy van winkle tasting and 64oz Tomahawk pairing, and many other events to bring in new customers
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Motivated, trained, and disciplined employees to maximize performance
  • Oversaw computer database and physical filing systems
  • Enforced quality assurance protocols to deliver ideal customer experiences
  • Mentored and motivated team members to efficiently achieve challenging business goals by creating monthly contests and prizes for achieving particular goals
  • Engaged team members and improved performance by delivering daily updates and conducting daily meetings (pre-shift) to obtain feedback and convey new policies
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
Education
High School Diploma: 02/2014
Excel High School - City, State
Some College (No Degree): Business Administration And ManagementPensacola State College - City, State
Certifications
  • Servsafe Certification for Food Handler's Course
  • Servsafe Food Manager Certification
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Excel High School
  • Pensacola State College

Job Titles Held:

  • Fine Dining Server
  • Food and Beverage Manager
  • Assistant General Manager

Degrees

  • High School Diploma : 02/2014
    Some College (No Degree) : Business Administration And Management

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