Fine Dining Server Resume Example Company Name

FINE DINING SERVER

Professional Summary

Experienced Food and Beverage Manager with more than 8 years of restaurant experience and a strong history of rigorous quality standards, revenue generation, and maintaining a strong customer base by creating relationships, gaining trust, and delivering exceptional customer service. Over the last several years, I have shown a significant increase in annual profit margins of 5.3% managing Jaco's Bayfront Bar & Grille. I am currently a part of Premier Island Management Group's first year of net profit managing along side the Director of F & B. With 8 years of continued success, I plan on delivering the same achievements I have accomplished to your company.

Skills

Business analysis and Administration
Mentoring and training
Budgeting
Negotiation
Operations and project management
Consulting

Accounting processes
Quality assurance
Business development
Staff management
Strategic planning
Financial management

Work History

Fine Dining Server, 08/2019 to Current
Company Name – City, State

Managed sections for smooth flow of guests and orders
Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences
Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
Trained incoming staff on restaurant's practices, culture, and procedures to maximize job satisfaction and productivity
Displayed enthusiasm and promoted exceptional service to customers, successfully increasing referrals and walk-in business
Achieved weekly and monthly sales goals by using successful strategies to promote specials, wine, food, and alcoholic beverages
Increased sales from a PPA of $50 to $100+ by upselling higher-end wine and higher-end food to customers through learned knowledge over time implemented during service
Showcased a strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty

Food and Beverage Manager, 05/2019 to Current
Company Name – City, State

Well adapt to working longer more flexible schedules and maintaining professional behavior, positive attitude, and making sound business decisions at all times within a fast paced and stressful environment
Motivated staff to perform at peak efficiency and quality
Coordinated and organized all restaurant inventory
Organized and oversaw food service training to educate employees on standard operating procedures, being responsible for updates and new implementations to increase profit and decrease loss
Investigated and integrated enhanced service and team management strategies to boost business profits
Helped Director of Food & Beverage develop prices based on inventory costs and portion sizes
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
Orchestrated positive customer experiences at all stages by overseeing every area of 4 separate operations of Premier Island Management Group
Consistently exceeding sales goals
Numerous Employee of the Month
Proficient with P & L
Recruited top-notch employees for Bartender and Server positions

Assistant General Manager, 05/2015 to 05/2019
Company Name – City, State

Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement
Completed inventory purchases and oversaw restocking
Handled cash accurately and prepared deposits
Cultivated performance-based culture based on individual accountability, goal attainment and team achievement
Resolved problems promptly and effectively to elevate customer approval
Developed innovative sales proposals to promote product quality and showcase market comparisons
Boosted yearly profit of Bar and Food operations 5.3% through process optimization and improved training
Built customer loyalty by devising promotions and products according to customer needs and budget
Controlled spending on overhead and equipment by devising and executing cost-management procedures
Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
Consulted with managers to organize special events and promotions such as Jaco's Wine Festival, a pappy van winkle tasting and 64oz Tomahawk pairing, and many other events to bring in new customers
Managed budget implementations, employee reviews, training, schedules and contract negotiations
Motivated, trained, and disciplined employees to maximize performance
Oversaw computer database and physical filing systems
Enforced quality assurance protocols to deliver ideal customer experiences
Mentored and motivated team members to efficiently achieve challenging business goals by creating monthly contests and prizes for achieving particular goals
Engaged team members and improved performance by delivering daily updates and conducting daily meetings (pre-shift) to obtain feedback and convey new policies
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability

Education

High School Diploma: 02/2014
Excel High School - City, State

Some College (No Degree): Business Administration And ManagementPensacola State College - City, State

Certifications

Servsafe Certification for Food Handler's Course
Servsafe Food Manager Certification

Resume Overview

School Attended

Excel High School
Pensacola State College

Job Titles Held:

Fine Dining Server
Food and Beverage Manager
Assistant General Manager

Degrees

High School Diploma : 02/2014
Some College (No Degree) : Business Administration And Management

Fine Dining Server Resume Example

Resume Score: 80%

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