LiveCareer-Resume

Fine Dining Server resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented Assistant Manager offers more than 2-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Forward-thinking manager with proven history of leadership, planning and problem solving. Adept collaboration with superiors and employees to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Multi-talented Retail Store Manager with 2 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on successful sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

  • Innovative Restaurant Manager with more than 15 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations. Flexible and organized Restaurant Manager with 20 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Hospitable Restaurant Manager proficient in overseeing staff and handling daily cash deposits. Generates new business through creative use of SEO and social media. Diligent and fully invested in improving team strength by exhibiting steadfast leadership in high-pressure situations. Hardworking Restaurant Manager with 5 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Team leader with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Skills
  • POS system operation
  • Payment processing
  • Cash register operation
  • Customer assistance
  • Supervision
  • Time management
  • Multitasking
  • Team management
  • Collaboration
  • Teambuilding
  • Flexible
  • Reliable and trustworthy
  • Problem resolution
  • Leadership
  • Customer service
Education and Training
John Marshall High School Oklahoma City, OK Expected in 05/2001 High School Diploma : - GPA :
Metro Technology Centers - Springlake Oklahoma City, OK Expected in 05/2014 : Nursing Assistance - GPA :
Experience
Sorrel River Ranch - Fine Dining Server
Moab, UT, 09/2016 - Current
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Provided guests with information about menu items, made suggestions and took orders.
  • Matched wines with menu items and guest preferences.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
  • Maintained smooth and efficient flow of guests into and out of assigned sections.
  • Picked up food in kitchen and delivered to guests according to established protocols.
  • Entered customer food orders into computer system.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Provided items requested by customers, including sauces and drink refills.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Tony C's Coal Fired Pizza - Intern/assistant Manager
Round Rock, TX, 06/2019 - 05/2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Ensure safety and satisfaction of all customers and employees
  • Inspired staff to deliver the highest level of customer service by incentives for budtenders with high sales or good reviews
  • Hired and fired employees
  • Budtended
  • Payroll
  • Train new employees
  • Bank deposits
  • Worked with flow hub and MJ freeway point of sales
  • Made employee schedule
  • Inventory create SOP for bud tenders and cannabis information packets for new hires help

i

The Nomad II - Restaurant General Manager
City, STATE, 11/2007 - 10/2016
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
  • Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Payroll
  • Bank deposits and withdraws
  • Worked with Softouch and aloha POS
  • Tought employees how to successfully upsell
Cafe Do`Brazil - Cocktail Waitress
City, STATE, 05/2005 - 09/2016
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained tidiness and organization throughout bar area.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Calculated charges, issued table checks and collected payments from customers.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Menu knowledge
  • Efficiency by working under pressure

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • John Marshall High School
  • Metro Technology Centers - Springlake

Job Titles Held:

  • Fine Dining Server
  • Intern/assistant Manager
  • Restaurant General Manager
  • Cocktail Waitress

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: