Fine Dining Server Resume Example DJT Fine Dining Restaurant, Trump Hotel

FINE DINING SERVER

Professional Summary

Communicative Customer Service Representative dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 20 years of experience providing service in high dining establishments encountering over 150 customers per day. Detailed organizer of service operations with versatility in stressful circumstances. Experienced in managing large-scale events. Successful at building relationships with customers to increase loyalty and repeat business.

Education

Master of Science: PedagogyColumbia College Institute - Guadalajara, JA

Thesis: Family and Education Relations.
Graduated magna cum laude
Minored in Children Pedagogy

High School DiplomaAdvanced Honor

Accomplishments

Employee of the Month in a fine dining establishment

Certifications

Stop the Bleed, Trauma Certification, 2019
Licensed Food Handler Safety Card - February 2021
Licensed Alcohol Awareness Training Card -February 2017-February 2021
Pre-Scholar Educator License: Columbia College Institute - 1984

Work History

Fine Dining Server, 02/2017 to Current
DJT Fine Dining Restaurant, Trump Hotel – Las Vegas, NV

Managed over 150 customer per day to increase daily sales.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Checked identification to enforce age regulations for alcoholic beverages.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Assisted cashiers with processing customer payments and documenting orders.
Prepared beverages and filled food orders for customers.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Greeted customers and answered any questions.
Delivered exceptional guest experiences through attentive service and quick response to issues.

Server Assistant, 07/2012 to 10/2018
Bachi Burger – Las Vegas, NV

Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
Monitored temperature of cases, shelves and storage areas and reported failures to manager.
Assisted cashiers with processing customer payments and documenting orders.
Assisted customers with carry-out service.
Assisted wait staff with timely food delivery and guest requests.
Offered product samples, answered questions and helped customers find items.

Busser, 03/2000 to 03/2011
Sahara Hotel and Casino – Las Vegas, NV

Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.

Skills

Customer Service
Stamina for long busy days
Teamwork: facility when working with servers, other bussers, bartenders and cooks to make a great dining experience
Experience in high volume dining operations
Works well under pressure
Quick worker
Fast learner
People person
Customer Service
English
Works
Quality
Quick
Fast learner
Servers
Spanish
Tables
Teamwork
Ordering Procedures

Menu Memorization
Bill Computation
Point of Sale Knowledge
Food Preparation and Safety
Order Delivery Practices
Table Setting Knowledge
Bar Terminology Expertise
To-Go Order Preparation
Guest Seating Arrangements
Food Spoilage Prevention
Order Accuracy
Daily Specials Memorization
High-Volume Dining
Guest Relations Management
Food Running
Service Prioritization
Menu Presentation
Food Tray Carrying

Resume Overview

Companies Worked For:

DJT Fine Dining Restaurant, Trump Hotel
Bachi Burger
Sahara Hotel and Casino

School Attended

Columbia College Institute
Advanced Honor

Job Titles Held:

Fine Dining Server
Server Assistant
Busser

Degrees

Master of Science : Pedagogy
High School Diploma

Fine Dining Server Resume Example

Resume Score: 80%

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