Hardworking and reliable Financial Service Representative with strong ability in relationship building and conflict resolution. Offering Notary, Sales and Financial Management Services. Highly organized, proactive and punctual with team-oriented mentality.
Detailed quick learner, organized, time management, work flow processes and planning. Utilize extensive research tools online for locating new bank relationships, borrowers and identifying fraud risks with a hunger for community work and development.
Provided basic sales and service support to customers as well as handling service requests and problem resolution. When directed by Banking Center Manager or Assistant Manager, act as Teller Supervisor while adapting to a different role or “play” to create an excellent customer experience, whether it was playing a “banker's role” in the office by deepening customers relationships or playing a “teller's role” and assisting on the teller line when needed as well as teaming up with tellers to help them capture sales opportunity in between transactions.
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