Seeking a position where my customer service skills, administrative skills, strong knowledge of banking and training experience of teammates can be utilized.
Financial Service Representative January 2014 to January 2015United Bank － Fayetteville, Ar
Teller, customer service
Ordered supplies for bank, ran teller transacations, made cashiers checks,
Closed out accounts, cashed in cd's. and various other duties as assigned
Loan Coordinator January 2013 to January 2014Signature Bank of Arkansas － Fayetteville, ArOpened new customer accounts, including checking, savings and lines of credit.
Processed sales referrals and promoted bank services and products, resulting in [number]% branch sales increase.
Processed cash withdrawals. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Maintained confidentiality of bank records and client information. Delivered prompt, accurate and excellent customer service. Ran credit reports, ordered title insurance, appraisals
Compiled all customer information and sent for loan documents to be processed
Verified all loan documents for any corrections before customer signed
Made all entries to appropriate general ledger accounts and all balanced
Strong data entry, problem solving and customer contact
Medical Receptionist January 2011 to January 2012Dickson Street Clinic － Fayetteville, Ar
Answered all incoming calls and scheduled patient appointments
Pulled patient charts and organized for doctors appointments
Took patient payments
Filed all insurance and medical reports in patient files
Loan Specialist January 1996 to January 2010Arvest Bank － Fayetteville, Ar
Strong customer service skills via phone with solving loan questions
Processed consumer and commercial loans
Strong data entry skills for high volume loans
High School Diploma : general, 1978Gravette High － Gravette, Ark, united states
Receptionist, Customer Service, Retail Sales, Data Entry, Commercial Loans, Loans, Middle Market, Incoming Calls, Payments, Accounts And, Credit, General Ledger, Loan Coordinator, Problem Solving, Title Insurance, Ar