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Financial Service Representative Resume Example

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FINANCIAL SERVICE REPRESENTATIVE
Summary
Motivated and results-driven sales professional offering four years of leadership and account management experience as an integral part of fast-paced sales teams. Strategic thinker and proactive problem solver with expertise in consultative selling and customer service satisfaction.
Highlights
  • Strategic account development
  • Strong interpersonal skills
  • Team building expertise
  • Skilled in MS Office
  • Customer-oriented
  • PowerPoint expert
  • Strong communicator
  • Skilled multi-tasker
  • Upselling and consultative selling
  • Exceptional customer service skills
  • Proven sales track record
  • Product training and placement
  • Organizational Skills
  • Problem-solver
Experience
03/2015 to Current
Financial Service RepresentativeKeesler Federal Credit Union － Hattiesburg, MS
  • Answered credit union members' questions about service products prices, uses, and credit terms while managing members account and financial responsibilities as teller.
  • Delivered exceptional account service to strengthen member loyalty by creating member loan applications as loan officer.
  • Collaborated with branch manager to prepare and deliver loan applications and assisted in financial collections during branch daily operations.
03/2011 to 03/2015
Account Service RepresentativeC Spire Wireless － Hattiesburg/Petal, MS
  • Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
  • Addressed customer questions and concerns regarding products, service plans and availability.
  • Answered customers' questions about products prices, availability, uses and credit terms.
10/2010 to 03/2011
Retail Sales AssociateBelk － Hattiesburg, MS
  • Met and exceeded retail sales weekly sales quota by providing great customer service.
  • Improved loss prevention awareness while managing department responsibilities.
  • Increased Belk member credit card holder sales by maximizing sales opportunity.
Education
2013
Bachelor of Arts: Mass Communications & JournalismThe University of Southern Mississippi － Hattiesburg, Mississippi, United States
Minor: Instructional Technology
GPA: 3.5 (Honors Graduate)
2010
Associate of Arts: General StudiesJones County Junior College － Ellisville, Mississippi, United StatesGPA: 3.4
Skills
Client relationship building, account management, consumer sales, proficiency in Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, enthusiastic people person, advanced problem-solving, great organizational skills.
ACHIEVEMENTS

C Spire Wireless Sales Leader of the Month - March, April, May, July 2014

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Resume Overview

Companies Worked For:

  • Keesler Federal Credit Union
  • C Spire Wireless
  • Belk

School Attended

  • The University of Southern Mississippi
  • Jones County Junior College

Job Titles Held:

  • Financial Service Representative
  • Account Service Representative
  • Retail Sales Associate

Degrees

  • Bachelor of Arts : Mass Communications & Journalism
    Associate of Arts : General Studies

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