Motivated and results-driven sales professional offering four years of leadership and account management experience as an integral part of fast-paced sales teams. Strategic thinker and proactive problem solver with expertise in consultative selling and customer service satisfaction.
Strategic account development
Strong interpersonal skills
Team building expertise
Skilled in MS Office
Upselling and consultative selling
Exceptional customer service skills
Proven sales track record
Product training and placement
03/2015 to Current
Financial Service RepresentativeKeesler Federal Credit Union － Hattiesburg, MS
Answered credit union members' questions about service products prices, uses, and credit terms while managing members account and financial responsibilities as teller.
Delivered exceptional account service to strengthen member loyalty by creating member loan applications as loan officer.
Collaborated with branch manager to prepare and deliver loan applications and assisted in financial collections during branch daily operations.
03/2011 to 03/2015
Account Service RepresentativeC Spire Wireless － Hattiesburg/Petal, MS
Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
Addressed customer questions and concerns regarding products, service plans and availability.
Answered customers' questions about products prices, availability, uses and credit terms.
10/2010 to 03/2011
Retail Sales AssociateBelk － Hattiesburg, MS
Met and exceeded retail sales weekly sales quota by providing great customer service.
Improved loss prevention awareness while managing department responsibilities.
Increased Belk member credit card holder sales by maximizing sales opportunity.
Bachelor of Arts: Mass Communications & JournalismThe University of Southern Mississippi － Hattiesburg, Mississippi, United States
Minor: Instructional Technology
GPA: 3.5 (Honors Graduate)
Associate of Arts: General StudiesJones County Junior College － Ellisville, Mississippi, United StatesGPA: 3.4
Client relationship building, account management, consumer sales, proficiency in Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, enthusiastic people person, advanced problem-solving, great organizational skills.
C Spire Wireless Sales Leader of the Month - March, April, May, July 2014