Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Effective written and verbal communications
Outstanding analytical, problem solving, and research skills
Extensive Microsoft Word, Excel, and Access experience
Project management skills
Microsoft Visual Basic and Visio knowledge
Computer software and operating experience
Accomplishments
Experience
04/2012 to CurrentFinancial Intelligence Team LeadOld National Bank | Danville, IL,
Manage daily activities/responsibilities of colleagues within the Department to include performance management and coaching
Develop and maintain monitoring reports/processes related to Bank Secrecy Act and Anti-Money Laundering Program and Fraud using various systems Active participation in testing, validation, and roll out of various AML systems
Work closely with internal and external auditors regarding processes and procedures
Actively assist in development of Associated Bank BSA/AML & OFAC and Fraud Risk Assessment
Review, analyze, and document suspicious/fraudulent activity on customer accounts Maintain and promote improvements in processes
Analyze and document suspicious alerts and investigations regarding activity on customers accounts
File suspicious activity reports and refer accounts for closure to management, when necessary
Evaluate and recommend methodologies and processes pertaining to existing surveillance systems pertaining to rules and thresholds.
11/2011 to 04/2012BSA Applications ManagerAssociated Banc-Corp | City, STATE,
Design, configuration, testing, and implementation of new and/or modified BSA/AML application solutions.
Manage daily activities/responsibilities of colleagues within the BSA Applications Department to include performance management and coaching.
Maintain monitoring reports/processes related to BSA/CDD/EDD using various systems.
Liaison between the Information Technology Department and BSA/AML and EDD Departments regarding system/IT matters.
10/2010 to 11/2011Enhanced Due Diligence ManagerAssociated Banc-Corp | City, STATE,
Conduct due diligence for potential high risk accounts that may include interviews of Customers and Colleagues in order to obtain the necessary operational and financial information Manage daily activities/responsibilities of colleagues within the EDD Department to include performance management and coaching Develop and maintain monitoring reports/processes related to CDD/EDD using various systems Utilize a variety of analytical techniques and computer systems to make informed decisions concerning Customer AML risks and their anticipated account activity Serve as an experienced high-level technical resource involving CDD/EDD issues.
04/2005 to 10/2010Senior Bank Secrecy Act-Anti-Money Laundering AnalystAssociated Banc-Corp | City, STATE,
Review, testing, validation, and implementation of MLShield AS400 & TFS Windows monitoring systems, in addition to scoping out needs for other potential systems Manage daily activities/responsibilities of colleagues within the Risk Reporting Department to include performance management and coaching Develop and maintain monitoring reports/processes related to Bank Secrecy Act and Anti-Money Laundering Program using various systems Active participation in testing, validation, and roll out of Compliance Desktop system Work closely with internal and external auditors regarding processes and procedures Actively assist in development of Associated Bank BSA/AML & OFAC Risk Assessment Review, analyze, and document suspicious/fraudulent activity on customer accounts Maintain and promote improvements in processes.
04/1999 to 04/2005Deposit Systems Support AnalystAssociated Bank Corp Services | City, STATE,
Direct and manage detailed projects, including maintain project logs and task plans to ensure all projects are completely researched and implemented correctly Review and create adhoc reports using data warehouse application Verify products and interest rates to ensure compliance and integrity Research and troubleshoot complex service charge and interest rate questions Recommend processes to increase productivity and efficiency in daily operations Create and maintain Access databases as needed Facilitate productive meetings.
06/1998 to 04/1999CIF SpecialistAssociated Bank Corp Services | City, STATE,
Enter and validate address changes and account titling for customer accounts.
Create and maintain standard operating procedures for department.
Implement and maintain Account Titling Guide for all banking associates.
Expected in Associate's Degree | Business Management, , GPA: Business Management
Expected in Bachelor's Degree | , , GPA:
Expected in Supervisory/leadership skills, teambuilding/problem solving, written communication/documentation, Microsoft Word/Excel/Access/PowerPoint/Visual Basic software, managing quality, process improvement techniques
*Continued BSA/AML/Fraud Training
Accomplishments | , , GPA: Phi Theta Kappa Member
*National Dean's List Member
Skills
AS400, banking, coaching, data warehouse, databases, documentation, due diligence, financial, Information Technology, leadership skills, teambuilding, managing, meetings, Access, Excel, Money, PowerPoint, Windows, Microsoft Word, performance management, problem solving, processes, process improvement, Project management, quality, Reporting, Research, Risk Assessment, Supervisory, troubleshoot, validation, Visio, Visual Basic, Microsoft Visual Basic, written, written communication
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Job Titles Held:
Financial Intelligence Team Lead
BSA Applications Manager
Enhanced Due Diligence Manager
Senior Bank Secrecy Act-Anti-Money Laundering Analyst
Supervisory/leadership skills, teambuilding/problem solving, written communication/documentation, Microsoft Word/Excel/Access/PowerPoint/Visual Basic software, managing quality, process improvement techniques
*Continued BSA/AML/Fraud Training
Accomplishments
