Financial Crimes Consultant well-versed in research, analysis and strategic planning. Exceptional leader focused on assisting fellow employees and management.
Excellent both written and verbal communication skills
Ethical and honest
Experienced coach and mentor
Proficient with Microsoft Excel, Word, Outlook
Extensive knowledge Bank Secrecy Act Regulations, especially pertaining to AMLI and CTR reporting
Proficient with Hogan, DIPR (Document Retrieval System), OIB (Operations Image
Browser), AXCIS (Archive Index Creation and Inquiry Software), FCP (Financial
Crimes Platform), RE (Relational History).
03/2010 to Current
Financial Crimes ConsultantWells Fargo Bank – Portland, OR
Collected, analyzed and interpreted information, documentation and evidence associated with financial crime investigations.
Carefully documented observations and evidentiary materials to support case decisions.
Prepared case documentation and Suspicious Activity Reports (SAR) from alerts, and review of available information.
Pursued leads, complaints and referrals to determine occurrence of criminal activities.
Analyzed identified activity for possible fraud and crime patterns.
Manage case workflow; ensuring work is completed on time and
accurately by planning, coordinating and monitoring daily activities.
Managed office supply ordering processing.
Reviewed active and completed cases for completeness, accuracy and areas of possible improvement.
06/2003 to 03/2010
BSA Operations SupervisorWells Fargo Bank – Portland, OR
Manage a group of Currency Transaction Reporting Specialists; formulate and monitor performance standards, provide necessary feedback and coaching.
Interviewed candidates for hire and trained new hires in CTR processing.
Planning, coordinating and monitoring daily activities to ensure accurate and timely work.
Manage special projects, including manual cash vault process and the front end roll out of updated CTR reporting processes.
Acted as a point of contact for specialists with questions, brought possible trends and issues to upper management.
11/2000 to 06/2003
Consumer Card Customer ServiceWells Fargo Bank – Beaverton, OR
Answer incoming calls for a high volume call center efficiently, while providing excellent customer service; process customer payments, request credit line increases, close accounts, educate customer, and manage high value customer call queue.
Certified Anti Money Laundering Specialist (CAMS) with 8+ years of experience helping Wells Fargo with financial analysis, reporting, and government compliance.