Financial Credit Analyst Resume Example
Senior Credit Analyst with over 20 years of experience and outstanding performer in Credit and Collection within Manufacturing Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving over all operational improvement. Constantly saved costs while increasing profits.
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Chs, Inc. – Lincoln , NE
- Monitored outstanding invoices and performed collections duties. Handling a portfolio of $100 million.
- Managed over 100 customer inquiries per day to resolve customer issues and expedite payments.
- Reconciled past due accounts achieving 99%, reduction in outstanding invoices.
- Increased customer satisfaction by resolving customer problems, and recommending payment arrangements.
- Collaborated with Sales & management to facilitate service to the account and aid in solving problem accounts.
- Investigated and evaluated customers for creditworthiness and potential risk factors by reviewing Dunn & Bradstreet reports, Trade / Bank references, and financial statements.
- Kept the Bad Debit write off to 0%..
- Developed strategies to expedite payments and customer resolutions by getting access to customer portals, resulting to successfully collect $4 million within specified terms.
- Negotiated settlements and payment terms with customers through effective communications.
- Provided training to chargeback analysts and Cash Administrators and consulted with struggling team, and was able to recover $235K.
- Evaluate and resolve orders on credit hold, and report to internal customers daily.
Avantor – Newark , DE
· Maintain pricing, discounts, and customer master module for all the entities.
· Managed PCR & Bid yearly renewals and updates.
· Maintained and updated all list pricing for all sellable of hard billed SkUs.
· Managed & updated price increases and added list pricing for all SKU requests.
· Added new customer to Central Sales and QAD and maintained sales person assignments for customer accounts and added daily additional customer information into the system.
· Contributed 100% to team results in fast-paced manufacturing environments.
· Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
· Learned how to complete CIM load and part numbers with minimal supervision, contributing to successfully update customers price list.
· Handled over 100 calls and emails per day to address customer inquiries and update pricing and customer information.
· Worked with sales & customer service team to resolve customer pricing issues.
Credit Analyst – City , STATE
- Credit Analyst 2005-2012
- Responsible for worldwide management and collection of 400 accounts with A/R portfolio of $30 million.
- Processed 100 new customer account requests monthly.
- Approved and established credit lines, review and evaluate credit limits and payment terms for existing accounts by reviewing DNB, Bank & Trade references and financial statement.
- Review hold report daily to release orders from credit hold based on status of account and payment commitments.
- Contacting customers daily to ensure timely payments and was able to keep DSO under 40 days.
- Performed daily review of customer accounts, research discrepancies, analysis and reconciliation to facilitate issues resolution and improve aging and reduce delinquency. I was able to keep past due balances under 1%.
- Follow up bankruptcy claims. Maintain contact with outside agency to keep current on collectivity of accounts.
- Assisted Chargeback team and was able to reduce disputes by 60% and collect invoices in timely manner.
- Saved $170K by billing back for unearned discount.
- Implemented techniques and reports to improve productivity by 90%.
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Resume Overview
School Attended
- Delhi University
- Coleman University
- Irvine Valley College
Job Titles Held:
- Financial Credit Analyst
- Pricing Analyst
- Black and Decker
Degrees
- Bachelor of Arts : Political Science
Associate of Science : Computer Programming
Some College (No Degree) : Accounting
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