financial counselor resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Seeking a responsible position as a Hospital Financial Counselor in a reputed organization that would give enough scope to my abilities, skills, knowledge and rich experience in financial counseling.


Associate in Science in Medical Assisting

Skill Highlights
  • Knowledge of HMOs, Medicare and Medi-Cal
  • ICD-9 coding
  • Flowcast
  • Team player with positive attitude
  • Strong work ethic
  • HIPAA compliance
  • Strong planning skills
  • Patient Keeper

  • OSHA compliance training
  • Navigate all Insurance website for any needed information
  • Daily use of HH, THOCC, Sunrise and Rumba Portals
  • Use of Centricity, Groupcast & Flowcast
  • Allscripts
  • Daily use of Siemens
  • Medical Records
  • Charge Posting
Professional Experience
Financial Counselor, 2013 to Current
Hospital Sisters Health System - CorporateAltamont, IL,
  • Analyze data and determine the correct course of action.
  • Demonstrate analytical and problem-solving abilities by addressing barriers to receiving and validating accurate information.
  • Maintain the master schedule for eleven Physicians.
  • Appropriately update and document accounts information such as; patient demographics, coding of medical procedures and diagnosis to assure accuracy of the physician billing.
  • Active member of the H3W.
  • Research and fix claims denials.
  • Compliant with HIPPA Privacy and Security Regulations by handling patients information.

Financial Counselor, 09/2011 to 11/2012
Hospital Sisters Health System - CorporateDe Pere, WI,

Company merged from HCA to HH. Continued with same responsibilities/duties as a Financial Counselor.

Pre-Registration Coordinator, 09/2007 to 09/2011
Southern New Hampshire Medical CenterNashua, NH,

Company merged from CSG to HCA. Continued with same responsibilities/duties as a Pre Registration Coordinator.

Medical Records, 03/2004 to 09/2007
Avalon Health Care GroupIvins, UT,

Prepare charts.Verified that information in the computer system was up-to-date and accurate.Recorded and filed patient data and medical records. Process patient release of information request forms,pull and re-file patient charts. Answer incoming calls from patients as well as other medical offices. Distribute messages to nurses.

Medical Assistant, 08/2003 to 11/2003
ThedacareEncircle, WI,

Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Performed pregnancy tests and sent specimens for laboratory testing.Recorded patients' medical history, vital statistics and test results in medical records.Scheduled/rescheduled appointments for patients. Answered incoming calls from patients and other offices.

Education and Training
Associate of Science: Medical Assistance, Expected in 2003 to Goodwin College - East Hartford, CT
  • EKG
  • Vital Signs
  • Height Weight
  • Sterilization
  • Medical Office Procedures
  • Administration Procedures
  • Billing and Coding

CNA Certification: Certified Nurse's Aide, Expected in 1997 to Capital Community Technical College - Hartford, CT
  • Vital Signs
  • Personal care
  • Feed residents
  • Bathe and dress residents
  • Change diapers

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Resume Overview

School Attended

  • Goodwin College
  • Capital Community Technical College

Job Titles Held:

  • Financial Counselor
  • Financial Counselor
  • Pre-Registration Coordinator
  • Medical Records
  • Medical Assistant


  • Associate of Science
  • CNA Certification

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