Financial Center Specialist accomplished in insurance and banking sales, marketing, and customer service. Exceptional discipline in organization, time management, and multi-tasking abilities. Exhibits professionalism and patience in conflict resolution and mediation. Current P&C license.
Qualified for Exceeding Expectations merit in quarterly product acquisition, member satisfaction, and risk compliance reduction.
Created strategies to develop and expand existing member sales.
Implemented innovative logs and tools to assist with compliance retention.
Increased cost-effectiveness by creative inventory expense reports, and reducing the amount of supply orders.
-Registers new patients and updates existing patient demographics -Greeting patients and visitors, in person or on the telephone; answering or referring inquiries -Assisted and prepared the passengers for complications during landing and take off -Obtains revenue by recording and updating financial information; recording and collecting patient charges -Maintains and logs inventory and orders new products -Input patient information into electronic files as well as billing information
Property & Casualty knowledge
Tort law knowledge
Advanced experience in member relations
Expertise on navigating through USAA member profile CoSAs
Expert in providing varied appropriate solutions tailored to challenges
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