Skilled, results oriented financial aid professional adept at increasing work process efficiency and reliability. Highly motivated and eager to apply leadership ability towards supporting the objectives of an organization seeking a management professional with exceptional communication and organizational skills.
Financial Aid DirectorJul 2011 to Current Everglades University － Sarasota, Fl
Continued previous job responsibilities, adding management qualifications.
Surpassed Revenue goals five consecutive years.
Served on management team with all other directors, supporting each department's daily functions.
Trained and supervised financial aid counselors and bursars.
Managed daily operations of financial aid counselors for efficiency and quality assurance.
Served as VAOnce administrator and VA certifying official.
Headed successful audit team for four consecutive years with zero campus level federal audit findings.
Financial Aid OfficerOct 2007 to Jul 2011 Everglades University － Sarasota, FL
Efficiently updated, audited, and maintained student accounts and files.
Proficiently reviewed, packaged, and counseled both new students and active students.
Counseled both Undergraduate and Graduate students on Federal, State, and Private funding.
Effectively remained current on all federal and state regulations.
Worked closely with Dean on all student issues including SAP requirements.
Processed requested funds, refunds, and re-requests of all title IV funding and state aid.
Reviewed and updated daily/monthly financial reports in a timely manner.
Bachelor of Science, Business Administration2006University of South FloridaBusiness Administration
Associate of Arts, Business Administration2003State College of FloridaBusiness Administration
Polished communication skills, Customer service professional, Efficient financial reporting, Advanced Microsoft Office knowledge, SAP proficient, Team management, Strength in time management and setting priorites, Quality assurance