Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Attentive, resourceful, and personable Administrative Assistant bringing four years of administrative support experience in dynamic office environments. Offering keen attention to detail and strong decision-making skills; to managing multiple, concurrent tasks with a proven track record of providing exceptional customer service in fast-paced environments. Commended for cultivating positive work culture by cheerfully interacting with staff and clientele.

  • Business Administration
  • Expense Reporting
  • Schedule Management
  • AP/AR Proficiency
  • Advanced MS Office Suite
  • Travel Coordination
  • Process optimization
  • Spreadsheet management
Work History
Finance and Accounting Support, 11/2019 - Current
Sp Plus Corporation Santa Monica, CA,
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Processed rush payment requests in a timely manner and with a sense of urgency.
  • Maintained invoice log, Expesite, and Workday, to ensure invoices submitted were appropriately entered with correct documentation to be paid accordingly.
  • Submitted escrow requests to Treasury Wires and provided remittance information to legal department.
  • Generated new suppliers by obtaining required legal documents and submitting to Corporate Suppliers.
  • Reached out to vendors to verify information and follow up on client issues.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Maintained shared folders in accounting drive by ensuring all required documents were current.
  • Assisted with special projects per instruction of CFO.
Administrative Assistant, 05/2018 - Current
Arbor Realty Trust New York, NY,
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted Development and Construction Team with processing and submitting individual expense reports for travel and client expenditures through Concur Systems, Ovation Travel, and Workday.
  • Coordinated domestic travel arrangements, including booking airfare, hotel, and ground transportation.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Created PowerPoint presentations for business development purposes.
  • Composed internal memos and external correspondence for management and reviewed all documentation to eliminate errors.
  • Offered office-wide software support and training, including troubleshooting IT issues and optimizing usage.
  • Assisted new associates with onboarding, administrative procedures, company policies, and performance standards.
Receptionist, Administrative Assistant, 04/2017 - 05/2018
Patterson And Associates Insurance City, STATE,
  • Operated multi-line telephone system to independently handle over 100 calls each day.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Interacted directly with Agents, Account Managers, Analysts, and Clients regarding inquiries about policies or accounts.
  • Respond and help clients through the agency’s primary management platform (AMS360)
  • Displayed a consistent, positive attitude towards customers, peers, and other personnel, even during high-stress situations.
  • Maintained strict confidentiality with all personal data as per company guidelines.
Bartender, Server, 06/2017 - 01/2018
Idle Rich Pub City, STATE,
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Associate of Arts: Social Work | Psychology - Undergraduate, Expected in
Brookhaven College - Dallas, TX
  • Continuing education in Psychology with an interest in Social Work and Mental Health
High School Diploma: , Expected in
Naaman Forest - Garland, TX
  • Graduated in Top 15% of Class
  • UTSW High School EMT Program
  • Member of HOSA
  • Member of Spanish National Honor' s Society

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School Attended

  • Brookhaven College
  • Naaman Forest

Job Titles Held:

  • Finance and Accounting Support
  • Administrative Assistant
  • Receptionist, Administrative Assistant
  • Bartender, Server


  • Associate of Arts
  • High School Diploma

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