filing management associate resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Ability to Work Under Pressure
Strong organizational abilities with keen attention to detail
Proficient in
Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to adapt quickly to modern technologies and software
Paperwork Drafting
Conflict Resolution
Ability to Multitask
Effective Time Management
Decision Making
Leader
Store Merchandising
Staff Supervision
Cashflow planning & management
Detail-oriented and highly organized written and verbal communication
Staff Supervision
Client Relationships
Customer Service skills
Ability to Work Under Pressure
Strong organizational abilities with keen attention to detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to adapt quickly to modern technologies and software
Effective problem-solving and critical-thinking skills
Dedicated team player with the ability to work collaboratively
Decision Making
Problem-Solving
Sales Goals Attainment
Energetic Self-Starter
Meeting Sales Goals
Experience
Filing Management Associate, 01/2023 - Current Murphy Usa, Inc. – Pleasant Grove, UT,
Performed various administrative tasks including working on assigned projects with minimal supervision
Stored, manage and track company documents
Entered electronic documents into document management systems Arranged courier and other shipments
Maintained physical files and team reports
Responsible for the oversight and administration of the Bank's Records for the life cycle
Of physical and electronic records of the Bank in compliance with all applicable laws, rules, and regulation
Secured and protects the privacy of documents
Scanned paper documents and verifies that scanned documents are clear and legible
Processed requests for files and data
Recorded when and what documents have been borrowed and returned
Monitored filing materials and office supplies and works with vendors to secure needed
Supplies, or reports when new purchases need to be made to purchasing officer
Discarded documents when required in accordance with official procedures
Transcribes audio and video content
Operated office equipment
Actively looked for ways to improve filing systems and designs forms and templates for data entry
Typed and performs data entry
Worked with warehouse personnel or outside storage vendors to assure safe archiving of documents
Checked and corrected documentation and placement of previously filed documents
Drafted email messages, memos and business letters for management and proofread
Documentation to provide error-free correspondence
Edited documents and spreadsheets for format, grammar, punctuation, or content.
Received and screened incoming calls and visitors, alerting management to priority matters.
Leveraged communication and problem-solving abilities to alleviate ongoing issues and promote conflict resolution.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Helped customers complete purchases, locate items and join reward programs
Assisted customers with special services, account updates and promotional options
Reviewed and resolved differences between accounting information and cash drawer
Answered questions about store policies and addressed customer concerns
Worked varied hours, days, nights and weekends as business needs dictate
Managed customer relations and customer service through daily communication and interaction
Maximized customer interactions by promptly identifying needs and wants
Increased customer satisfaction significantly within department
Maintained knowledge of current sales and promotions, policies regarding payments, and exchanges
Completed all cleaning, stocking, and organizing tasks in assigned sales area
Responded to customers questions in an efficient manner Greeted customers and helped as well as when asked
Provided excellent customer service to multiple customers at once in a quickly and professional manner
Answered calls and handled their inquiries professionally, and transferred them to appropriate departments based on their needs
Assisted and persuaded customers to purchase certain merchandise based on their interests
Greeted customers in a timely fashion while quickly determining their needs
Kept assigned floor area neatly cleaned and organized
Worked alongside retail representatives to enhance product presentations and advertising collateral
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Supervisor Maid, 04/2019 - 02/2020 Merry Maids Of Suffolk County – City, STATE,
Cleaned houses and building offices
Scheduling staff shifts and organizing replacements as required
Investigating and addressing complaints regarding poor housekeeping service
Ensured that the standards of cleanliness are met
Assigned tasks, inspect work to ensure it's up to standard, and provided training on how to best handle customers' requests
Inspected each room for cleanliness, utilizing checklist to meet company standards
Interacted pleasantly with clients and guests when performing daily duties
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
Removed soiled linens and articles from rooms and delivered to laundry area
Replenished guest supplies and amenities
Employed deep-cleaning techniques for areas in need of more
Scheduling staff shifts and organizing replacements as required
Investigating and addressing complaints regarding poor housekeeping service.
Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
Sale Associate, 12/2013 - 12/2018 Baths And Body Works. Smith Haven Mall – City, STATE,
Achieved or exceeded upon agreed annual sales volume objectives
Formulated action plans that maximize strategic business opportunities (i.e., promotional/special
Supplied a memorable shopping experience by employing exceptional levels of customer service
Excellent interpersonal, English communication - verbal and written and time management/project skills
Supplied prompt, attentive, and knowledgeable aid to all clients
Achieved and surpass goals
Maintained the selling floor and merchandise
Experienced in retail apparel
Served as a role model for another associate
Engaged customers in friendly, professional dialogue to determine needs.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked with fellow sales team members to achieve group targets.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education and Training
Associate of Arts: Theatre Arts, Expected in 05/2022 - Suffolk County Community College - Selden, NY GPA: Status -
: General Studies in Liberal Arts, Expected in 05/2015 - Suffolk County Community College - Selden, NY GPA: Status -
Diploma: , Expected in 06/2013 - Patchogue Medford high school - Buffalo, Medford, NY GPA: Status - Graduated with High Honor Rolls and multiple AP classes in 2013
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