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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

To obtain a position that offers support with installation, service and repair of industrial automation and motor control products. Furthermore produce favorable long term success in productivity, safety and personal value. SUMMARY OF QUALIFICATIONS 28 combined years of experience in electronics, industrial automation and electrical maintenance. Experience with AC and DC drives; installation, service, repair and commissioning. Coordinated installation and training of capital projects; assessment, design and implementation. Experience with installation, programming, testing and troubleshooting. Established large customer base and maintained field support and service relationships. Experience troubleshooting mechanical, pneumatic and hydraulic systems and controls. Experience with AC and DC motors; installation, removal and troubleshooting. Experience engineering systems; Concept definition, requirements, integration, test and commissioning. Electrical and instrumentation.

Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Muskogee High School Muskogee, OK Expected in 1981 Diploma : - GPA :
, Expected in 1981 Certificate - Industrial Electronics (2 yrs. : - GPA :
Indian Capital Area Vocational Technical School Muskogee, OK Expected in 1984 Associate of Technology : Electronics Technology - GPA :
Oklahoma State University, School of Technical T Okmulgee, OK Expected in 2009 Associate of Science : Business Administration - GPA :
Colorado Technical University Online Colorado Springs, CO Expected in : - GPA :
Accomplishments
Experience
Stanley Black & Decker, Inc. - FIELD SERVICE TECHNICIAN
Milwaukie, OR, 07/2013 - Current
  • Integrator, distributor and factory authorized service for industrial automation products with 100 employees and offices in Carrollton, TX, Tennessee, Oklahoma and Louisiana.
  • Provide 24/7 technical support, both on site and remotely resolving technical issues.
  • On-site support for customer's existing industrial automation, VFDs and DC Drives.
Stanley Black & Decker, Inc. - FIELD SERVICE TECHNICIAN
San Diego, CA, 04/2009 - 07/2013
  • VFDs and DC Drives Integrator, distributor and factory authorized service for industrial automation products with 10 employees which include an office in Houston, TX.
  • Provide 24/7 technical support, both on site and remotely resolving technical issues.
  • Successfully processed repair orders by the promise dates for 8 consecutive months.
  • Maintained an accountability of service work orders for future reference and reports.
  • On-site support and coordination for new equipment commissioning.
  • Established large customer base between Dallas and Houston.
Johnson Controls, Inc. - FIELD SERVICE TECHNICIAN
New Cumberland, PA, 08/2002 - 09/2008
  • Third party field and repair service on industrial automation products with 27 employees with offices in Houston, TX, Dallas, TX and Anaheim, CA.
  • Field service support (24/7) on industrial automation products.
  • Established large customer base between Dallas and Houston.
  • Created service repair history reports for offering proactive solutions to customer base.
Johnson Controls, Inc. - FIELD SERVICE TECHNICIAN
Rochester, NY, 07/2000 - 08/2002
  • United States Customer Service Field Office for 32 Newspaper sites.
  • Engineering, field service and repair service on newspaper press equipment.
  • Field engineering and service support on TKS newspaper presses.
  • Responsible for electrical and upgrades, installation and startups at all 32 US locations.
  • Project coordination and equipment familiarization training for customers.
Ardagh Group - ELECTRONICS TECHNICIAN
Fairfield, CA, 08/1997 - 07/2000
  • Local newspaper printing facility with 6 TKS presses 1 WIFAG press and post printing equipment.
  • Electrical and electronics support for pre-press, press and post press equipment.
  • Coordination of capital equipment projects.
  • Cross training responsibilities between skilled trades.
Johnson Controls, Inc. - FIELD SERVICE TECHNICIAN
Savannah, GA, 07/1995 - 08/1997
  • Specialty contractor and full service electric motor shop, providing complete design and installation of electrical projects with over 80 years' experience in serving the healthcare, commercial and industrial markets.
  • Field service support (24/7) on industrial automation products.
  • Field service support on electric motors and mechanical apparatuses.
  • Field service support and repair of motion control products such as AC and DC drives.
Air Products And Chemicals - ELECTRICAL TECHNICIAN
Niagara Falls, NY, 06/1989 - 07/1995
  • Paper manufacturer with power plant, pulp processing, paper machines and paper converting operations located at one facility.
  • Service and support for manufacturing equipment such as paper machines and paper converting - including industrial automation, process control systems, and motion control systems.
  • Responsible for cross training electricians on new capital process upgrades and equipment modifications.

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Resume Overview

School Attended

  • Muskogee High School
  • Indian Capital Area Vocational Technical School
  • Oklahoma State University, School of Technical T
  • Colorado Technical University Online

Job Titles Held:

  • FIELD SERVICE TECHNICIAN
  • FIELD SERVICE TECHNICIAN
  • FIELD SERVICE TECHNICIAN
  • FIELD SERVICE TECHNICIAN
  • ELECTRONICS TECHNICIAN
  • FIELD SERVICE TECHNICIAN
  • ELECTRICAL TECHNICIAN

Degrees

  • Diploma
  • Certificate - Industrial Electronics (2 yrs.
  • Associate of Technology
  • Associate of Science

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