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FIELD SERVICE TECHNICIAN Resume Example

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FIELD SERVICE TECHNICIAN
Summary

To obtain a position that offers support with installation, service and repair of industrial automation and motor control products. Furthermore produce favorable long term success in productivity, safety and personal value. SUMMARY OF QUALIFICATIONS 28 combined years of experience in electronics, industrial automation and electrical maintenance. Experience with AC and DC drives; installation, service, repair and commissioning. Coordinated installation and training of capital projects; assessment, design and implementation. Experience with installation, programming, testing and troubleshooting. Established large customer base and maintained field support and service relationships. Experience troubleshooting mechanical, pneumatic and hydraulic systems and controls. Experience with AC and DC motors; installation, removal and troubleshooting. Experience engineering systems; Concept definition, requirements, integration, test and commissioning. Electrical and instrumentation.

Experience
FIELD SERVICE TECHNICIAN07/2013 to CurrentCompany NameCity, State
  • Integrator, distributor and factory authorized service for industrial automation products with 100 employees and offices in Carrollton, TX, Tennessee, Oklahoma and Louisiana.
  • Provide 24/7 technical support, both on site and remotely resolving technical issues.
  • On-site support for customer's existing industrial automation, VFDs and DC Drives.
FIELD SERVICE TECHNICIAN04/2009 to 07/2013Company NameCity, State
  • VFDs and DC Drives Integrator, distributor and factory authorized service for industrial automation products with 10 employees which include an office in Houston, TX.
  • Provide 24/7 technical support, both on site and remotely resolving technical issues.
  • Successfully processed repair orders by the promise dates for 8 consecutive months.
  • Maintained an accountability of service work orders for future reference and reports.
  • On-site support and coordination for new equipment commissioning.
  • Established large customer base between Dallas and Houston.
FIELD SERVICE TECHNICIAN08/2002 to 09/2008Company NameCity, State
  • Third party field and repair service on industrial automation products with 27 employees with offices in Houston, TX, Dallas, TX and Anaheim, CA.
  • Field service support (24/7) on industrial automation products.
  • Established large customer base between Dallas and Houston.
  • Created service repair history reports for offering proactive solutions to customer base.
FIELD SERVICE TECHNICIAN07/2000 to 08/2002Company NameCity, State
  • United States Customer Service Field Office for 32 Newspaper sites.
  • Engineering, field service and repair service on newspaper press equipment.
  • Field engineering and service support on TKS newspaper presses.
  • Responsible for electrical and upgrades, installation and startups at all 32 US locations.
  • Project coordination and equipment familiarization training for customers.
ELECTRONICS TECHNICIAN08/1997 to 07/2000Company NameCity, State
  • Local newspaper printing facility with 6 TKS presses 1 WIFAG press and post printing equipment.
  • Electrical and electronics support for pre-press, press and post press equipment.
  • Coordination of capital equipment projects.
  • Cross training responsibilities between skilled trades.
FIELD SERVICE TECHNICIAN07/1995 to 08/1997Company NameCity, State
  • Specialty contractor and full service electric motor shop, providing complete design and installation of electrical projects with over 80 years' experience in serving the healthcare, commercial and industrial markets.
  • Field service support (24/7) on industrial automation products.
  • Field service support on electric motors and mechanical apparatuses.
  • Field service support and repair of motion control products such as AC and DC drives.
ELECTRICAL TECHNICIAN06/1989 to 07/1995Company NameCity, State
  • Paper manufacturer with power plant, pulp processing, paper machines and paper converting operations located at one facility.
  • Service and support for manufacturing equipment such as paper machines and paper converting - including industrial automation, process control systems, and motion control systems.
  • Responsible for cross training electricians on new capital process upgrades and equipment modifications.
Education
Diploma1981Muskogee High SchoolCity, State
Certificate - Industrial Electronics (2 yrs.1981
Associate of Technology: Electronics Technology1984Indian Capital Area Vocational Technical SchoolCity, State
Associate of Science: Business Administration2009Oklahoma State University, School of Technical TCity, State
Colorado Technical University OnlineCity, State
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Resume Overview

School Attended

  • Muskogee High School
  • Indian Capital Area Vocational Technical School
  • Oklahoma State University, School of Technical T
  • Colorado Technical University Online

Job Titles Held:

  • FIELD SERVICE TECHNICIAN
  • ELECTRONICS TECHNICIAN
  • ELECTRICAL TECHNICIAN

Degrees

  • Diploma 1981
    Certificate - Industrial Electronics (2 yrs. 1981
    Associate of Technology : Electronics Technology 1984
    Associate of Science : Business Administration 2009

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