field service technician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
  • Background in HVAC & Fire Alarm/Security Systems.
  • Experience in all aspects of Energy Management Systems, including troubleshooting, preventative maintenance, & repair and installation of equipment
  • Background in Direct Digital Control with PC Front-end
  • Completed work related courses at Honeywell Professional Development Center
  • Electrical background, peripheral repair, and preventive maintenance of HVAC & DDC
  • College courses taken in I T support, networking and network security. 
  • Hardworking systems technician well-versed in machine programming and electrical systems as well as facility maintenance.
  • Efficient and able electronics professional with 20+ years in the maintenance field in both electronics technician and management roles.
  • Strong organizational and time management skills.
  • AV and electronics repair
  • Soldering skills
  • Calibration specialist
  • Power supplies
  • Installation and repair specialist
  • Schematics interpretation
  • Microsoft Windows expert
  • Self-motivated
  • Multi-tasking
  • Customer service-oriented
Work History
Field Service Technician, 10/1979 to 01/1987
Motorola SolutionsSaint Louis, MO,
  • Installed, repaired and tested Energy Management systems, fire alarm systems and access controls systems and performed preventive maintenance on these systems.
Senior Systems Specialist Lead Technician, 01/1987 to 05/2001
Honeywell IncCity, STATE,
  • Lead technician for Honeywell  DDC Retrofit at Oak Ridge National Laboratory.
  • Duties include programming & installation of Excel Plus and Excel 5000 DDC hardware, giving supervision to Electricians & Pipefitters for electrical & pneumatic interlocks, & interfacing with Oak Ridge Design Engineers to insure that customer requirements are met.
  • Also worked with Cutler-Hammer Afd-93 & Afd-95 variable frequency drives.
1st shift maintenance supervisor, 05/2001 to Current
Blue Cross Blue Shield Of TNCity, STATE,
  • Duties- Direct and supervise first shift maintenance employees, assist with any maintenance and repair issues as needed.
  • Direct contractors on any preventive maintenance and repairs being made to equipment that the maintenance department is directly responsible for.
  • Make modifications to the direct digital system temperature controls, software or hardware as needed also troubleshoot these systems.
  • Also serve as work group administrator for the maintenance department.
  • Maintenance, programming and installation of Honeywell DDC control systems and Johnson Controls Cardkey access control systems.
  • Maintain and perform limited service on the Pyrotronics Firefinder pc front end and the Pyrotronics MXL fire panels.
  • Duties also include the troubleshooting and maintenance of the Johnson Controls Digital Vision Network CCTV system, which includes cameras and servers.
  • Installed, repaired and tested Johnson Controls DDC FEC controllers. Making programming changes on the Johnson Metasys ADS server and instructing maintenance staff on the Metasys system.
Couses in networking and desktop support: Computer Information Systems, Expected in Current to Cleveland State Community College - Cleveland, Tennessee
    Computer Information Systems
  • 3.0 GPA
Certificate of completion : Attended Johnson Metasys system extended architecture for Building Engineers class and FEC programming and troubleshooting., Expected in to Honeywell Professional Developement Center - Bloomington MN,
Certificate of Completion: Attended Johnson Metasys system extended architecture for Building Engineers class and FEC programming and troubleshooting., Expected in to Johnson Controls Institute - On Site Training,
Additional Information
EPA Certification universal technician- CFC,

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Resume Overview

School Attended

  • Cleveland State Community College
  • Honeywell Professional Developement Center
  • Johnson Controls Institute

Job Titles Held:

  • Field Service Technician
  • Senior Systems Specialist Lead Technician
  • 1st shift maintenance supervisor


  • Couses in networking and desktop support
  • Certificate of completion
  • Certificate of Completion

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